Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Galesburg
Galesburg, IL
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 823 reviews
December 03, 2022
Ford of Galesburg took advantage of an older woman by selling my wife a set of lug nuts for nearly $200. Mind you, these were to replace defective Ford lugnuts that are notorious for swelling and break selling my wife a set of lug nuts for nearly $200. Mind you, these were to replace defective Ford lugnuts that are notorious for swelling and breaking. It's bad enough to have to pay to replace a defective product, but when you charge 10X what the price is on online, that is out and out thievery. Yes, it is true that they asked her before they sold them, but she is a trusting soul and believed that this dealership had her best interests at heart, rather than seeking to price-gouge her. It's sad that businesses operate this way. Live and learn, I guess. Well, it will cost you in the long run, because you just lost a customer. BTW, I spoke with a competitor shop in town who could've sold her lug nuts for $60 for the set. I'm not going to ding the service rep since I am sure she was just doing her job, and my wife said the employees were pleasant. It's more of negative review on dealership management and Ford Motor company policies. More
by kdh325
Employees Worked With
Michelle Standard
November 29, 2022
Great to work with. No pressure sales person and very knowledgeable. Would consider strongly to do business in the future with this company. No pressure sales person and very knowledgeable. Would consider strongly to do business in the future with this company. More
by mnkn1868
Verified CustomerEmployees Worked With
November 22, 2022
Friendly personnel, effective and efficient service. Comfortable waiting area, snacks available, and overall clean facility. Comfortable waiting area, snacks available, and overall clean facility. More
by BJim42
November 11, 2022
Very helpful, caring, professional, knowledgeable and punctual . They take very good care of my car. punctual . They take very good care of my car. More
by lbtompsn
Employees Worked With
Other Employees :
David Rodvold, Michelle Standard, Lisa Brill
November 09, 2022
Greg made the car buying experience very enjoyable! I would definitely recommend him. He is very helpful and knowledgeable. I would definitely recommend him. He is very helpful and knowledgeable. More
by christyperkins2231
October 28, 2022
Always courteous and thorough! They check in with us as they are working. Thank you! They check in with us as they are working. Thank you! More
by joycepeirce
October 20, 2022
Very nice car buying experience. The people there were friendly and helpful. They met my needs perfectly. The people there were friendly and helpful. They met my needs perfectly. More
by Bigskip1971
October 17, 2022
The Ford Galesburg dealership is always friendly and courteous. They have consistently helped us find the best auto to fit our needs. courteous. They have consistently helped us find the best auto to fit our needs. More
by LBradshaw
