Back

Ford of Galesburg

Galesburg, IL

4.5
836 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Contact Dealership

2201 W Main St

Galesburg, IL

61401

Directions

By Type

Showing 836 reviews

June 14, 2023

Very friendly. Kept me posted on their progress during the oil change even though they were a lil backed up. More

by roynpint76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Lisa brill, Lisa Brill
June 11, 2023

Don’t understand why you let Lisa go , she was a great service advisor , Don’t understand your thought processes More

by ran7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brill
Jun 12, 2023 -

Ford of Galesburg responded

Lisa was not let go. Lisa decided to choose a different path of employment. We tried to get her to stay but her and her husband were going to do a joint adventure away from the car business. I am sure you will have wonderful experiences with Michelle and Ryan going forward.

June 10, 2023

Great experience. They take really good care of me each time I get my truck serviced. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Standard, DAVID SILL, Lisa Brill
June 10, 2023

Polite, professional and very responsive. One the fastest and easiest vehicle purchases I've experienced. More

by telliott4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Miner
June 09, 2023

They are friendly and knowledgeable. Treat you with respect and dignity. Take good care of your problems & resolve them. More

by dchowerter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Standard
June 07, 2023

I hadn’t been to a dealership for over 25 years due to a horrible experience with Shottenkirk. Working with Dustin at Galesburg ford was a pleasure. More

by mccartykim69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
June 06, 2023

Not matter the reason I have my car in the garage they always make me feel important and my concerns are always taken seriously, I’m always treated with the upmost respect and I will continue using Ford o More

by teena.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Standard
June 01, 2023

I was not impressed this visit. I asked fir an oil change and they did the works and charged me fir that They picked my car up and I told them keys would be left in it. I had to More

by shedevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Standard, DAVID SILL, Lisa Brill
May 23, 2023

Was very helpful took me in same day I got there very good at what they did More

by ask507966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brill
May 20, 2023

Lisa is a wonderful service advisor, explains what my vehicle needs and the cost. She’s not only concerned about the mechanics of the car but the aesthetics also . Great job. More

by ran7676
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brill
...
24
...