Back

Ford of Galesburg

Galesburg, IL

4.5
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Contact Dealership

2201 W Main St

Galesburg, IL

61401

Directions

By Type

Showing 823 reviews

July 23, 2023

Very nice service and friendly people. Had a very nice experience and appreciated the senior oil change. More

by Jeanne822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you for your kind words

July 19, 2023

Without Missy and Michelle, this dealership wouldn't survive. They seem to keep the engine running ! More

by bradley.davies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 18, 2023

Always helpful, kind and respectful. No complaints. The senoirs discounts help my budget. Will continue to use their service. More

by badluck55.cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

So happy that this helps

July 17, 2023

My vehicle is usually serviced in an hour or less and the people are nice and friendly More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thanks for taking the time to let us know

July 16, 2023

The experience was okay. It could have been better. The experience depends on the dealership to me. More

by trshider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Doug Miner
Aug 18, 2023 -

Ford of Galesburg responded

Sorry we fell short of your expectations. We will work harder in the future.

July 15, 2023

They are all extremely helpful from the mechanics to the salesman. Everyone is very friendly More

by Carolk57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 18, 2023 -

Ford of Galesburg responded

So happy to hear that

Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 15, 2023

They are very prompt and courteous. They do a good job and I’m very very happy with them. More

by Nancy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 15, 2023

So helpful, body work done was excellent and when they said it was going to be. More

by elaine.m.sander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ford of Galesburg responded

Thank you

July 12, 2023

Greg, Amy, and the lady, I forget her name, and the team were all very respectful. They worked with me. More

by hatchbarry337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Ford of Galesburg responded

Thanks Barry we hope you enjoy your new vehicle. It was a pleasure doing business with you.

July 11, 2023

They did a good job for us. They kept us informed about the repair of the pickup truck More

by chris_lewis_792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan holmes
Aug 18, 2023 -

Ford of Galesburg responded

So happy to hear that thank you for taking the time to let us know

...
21
...