Ford of Franklin - Service Center

They were able to handle my drop in service without an appointment. It was a pleasant visit. I will use them again in the future appointment. It was a pleasant visit. I will use them again in the future More

Chris was extremely helpful, quick with service and to the point on the issues with my truck Had me in and out ASAP. Great person to deal with and extremely professional. the point on the issues with my truck Had me in and out ASAP. Great person to deal with and extremely professional. More

Went in to get some recall work performed on my MKZ. People were professional, work was performed on a timely basis and the car was returned in great condition. People were professional, work was performed on a timely basis and the car was returned in great condition. More

They were willing to meet me halfway in resolving a dispute relative to the servicing of my car. They were also very courteous and professional. dispute relative to the servicing of my car. They were also very courteous and professional. More

My car cranks up smoothly and runs great! Your service department was friendly and listened to what I had to say. And most importantly they got my vehicle back to me very quickly. I am extremely satisfied department was friendly and listened to what I had to say. And most importantly they got my vehicle back to me very quickly. I am extremely satisfied with the work you did for me! More

Daniel was great but this is the dumbest thing I’ve ever seen making people have to write 25 words to submit a review remove this!’ seen making people have to write 25 words to submit a review remove this!’ More

Tanner was great to work with. Fast and efficient service! Appointment was scheduled in advance and service was on time. Will definitely return for any future service needs. service! Appointment was scheduled in advance and service was on time. Will definitely return for any future service needs. More

Great service and above beyond to get my vehicle fixed quickly. And when I received it back it was better condition than how they received it. Can’t brag on them enough. quickly. And when I received it back it was better condition than how they received it. Can’t brag on them enough. More

Tanner provided excellent costumer service. All questions about my truck maintenance were answered and I left extremely satisfied. I look forward to bringing my truck back to Ford of Franklin and working wit about my truck maintenance were answered and I left extremely satisfied. I look forward to bringing my truck back to Ford of Franklin and working with Tanner again. More

They took care of everything very quickly. I expected the amount of work to take at least a week but my car was ready in only 2 days time. They gave me a ride to and from the dealership and even offered me a amount of work to take at least a week but my car was ready in only 2 days time. They gave me a ride to and from the dealership and even offered me a free rental car if need be. Daniel even worked with me on the cost to help me stay within my budget. I will definitely go back in the future if I need repair work or to purchase a new vehicle. More