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Ford of Franklin - Service Center

Franklin, TN

4.5
351 Reviews
Call Service Center (615) 645-3607

351 Reviews of Ford of Franklin - Service Center

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May 13, 2012

Dealership is all about sales numbers and could careless about service after the sale. They say one thing and do another. They give you the impression that they are a hometown dealership with a family feel More

by utjp74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Brown
Report | Print
May 14, 2012 -

Ford of Franklin responded

Hello, My name is Greg Brown, Managing Partner here at Ford Lincoln of Franklin. My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. Through the DealerRater program, we have the opportunity to work with you to resolve any issues with your experience here at our dealership. Please call me personally at 615)794-4585 or email me at: gbrown7252@gmail.com to discuss any issue you may have concerning this dealership. I look forward to hearing from you. Thank you, Greg Brown Managing Partner Ford Lincoln of Franklin

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