Ford of Franklin - Service Center

30000 mile service The process of scheduling, having a loaner ready for me when I got there and the ease of getting the service done was top notch. The price was reasona The process of scheduling, having a loaner ready for me when I got there and the ease of getting the service done was top notch. The price was reasonable as well. The service fellow CJ did a fantastic job as well. He was very personable. More

Excellent service Lincoln of Franklin is a great dealership to work with. They make it so easy and efficient to schedule and get service done. Blake, the customer rep. Lincoln of Franklin is a great dealership to work with. They make it so easy and efficient to schedule and get service done. Blake, the customer rep. I worked with, was super friendly and knowledgeable. It was also a great experience when I purchased my vehicle from them. More

Great customer service I was able to get my truck in and out in the same day and they worked with my pricing. Very good experience and I'm sure that I'll be back. I was able to get my truck in and out in the same day and they worked with my pricing. Very good experience and I'm sure that I'll be back. More

Service (Lincoln) The service team is great and friendly. I would recommend possibly looking at the Jenkins and Wynne Dealership in Clarksville though for how fast they The service team is great and friendly. I would recommend possibly looking at the Jenkins and Wynne Dealership in Clarksville though for how fast they can turn around an oil change and tire rotation. then again I know their facility is brand new, and was designed for the fast turn around. Overall not too bad though. More

Great place Great people to work with!would send friends and family to have any ford work done or to buy a car or truck .Thank you. Great people to work with!would send friends and family to have any ford work done or to buy a car or truck .Thank you. More

Service Dept The service I received was great. I was able to get my vehicle in quickly and I did not have to wait on a loaner vehicle. Everyone was very friendly. The service I received was great. I was able to get my vehicle in quickly and I did not have to wait on a loaner vehicle. Everyone was very friendly. My questions were all answered prior to service so I knew what to expect. CJ is a great service rep to work with. More

Service Department In the service department, Bobby Tullis was thorough and customer focused when I recently brought my Ford Explorer in for service. He had the car read In the service department, Bobby Tullis was thorough and customer focused when I recently brought my Ford Explorer in for service. He had the car ready and the paperwork done when I arrived to pick it up. More

Service Had my routine maintenance done. Super quick and very friendly. Even made sure my car was clean. I would highly recommend this place to anyone needing Had my routine maintenance done. Super quick and very friendly. Even made sure my car was clean. I would highly recommend this place to anyone needing service done. More

Service Adam Cox was great to work with. He took care of my service issue and kept me informed about my vehicle the whole time it was there for service. Adam Cox was great to work with. He took care of my service issue and kept me informed about my vehicle the whole time it was there for service. More

The high rating can’t be right This is the worst service department ever. My son’s truck is worse after the repair. And, they were overpriced compared to other locations. Don’t be f This is the worst service department ever. My son’s truck is worse after the repair. And, they were overpriced compared to other locations. Don’t be fooled by the high review. It must be employees writing these accolades. More