Ford of Franklin - Service Center

Recall fix Personal friend informative and patient work was done in a timely manner. All together a good experience. .....the place is clean and well maintaine Personal friend informative and patient work was done in a timely manner. All together a good experience. .....the place is clean and well maintained facility More

First service for a new car. I arrived petty early without an appointment for service. They got me in and out in less than one hour. I like this. This was my first service for th I arrived petty early without an appointment for service. They got me in and out in less than one hour. I like this. This was my first service for this lincoln, but my third lincoln overall. It is my first purchase from this dealer. More

Great service I couldn’t have been happier with the every aspect of my visit. Matt, my service advisor was outstanding, he was friendly and extremely knowledgeable I couldn’t have been happier with the every aspect of my visit. Matt, my service advisor was outstanding, he was friendly and extremely knowledgeable More

Fast and good job Highly recomend this dealership. They take care of their customers and do great work. Fast and dependable service. Will continue getting oil and filt Highly recomend this dealership. They take care of their customers and do great work. Fast and dependable service. Will continue getting oil and filter change here. More

Got me 60%off tires My tires needed replaced at 35k miles. Helped me get tire company to cover nearly 2/3 price of new tires. They worked quicky and were extremely nice My tires needed replaced at 35k miles. Helped me get tire company to cover nearly 2/3 price of new tires. They worked quicky and were extremely nice More

Very friendly and fast. i was in and out in a short time, just like they promised. Very comfortable waiting area with the option of tables outside if the weather is warm enou i was in and out in a short time, just like they promised. Very comfortable waiting area with the option of tables outside if the weather is warm enough. More

Family Every time we go to the Ford of Franklin dealership they treat you like family. They always remember who you are and tear you with respect. Every time we go to the Ford of Franklin dealership they treat you like family. They always remember who you are and tear you with respect. More

Amazing Customer Service I have had the best customer service experiences from Ford Lincoln of Franklin time and time again. The service department never lets me down. Adam is I have had the best customer service experiences from Ford Lincoln of Franklin time and time again. The service department never lets me down. Adam is great and the porters that assist with moving your vehicle through the facility take care of my truck better than I do. More

Quicklane Love the quick lane and all its employees. The larger service department, other than quicklane, could do a better job of returning phone calls when y Love the quick lane and all its employees. The larger service department, other than quicklane, could do a better job of returning phone calls when you leave a message. More

Professional, on time, and friendly I was in for a recall service. Adam was helpful and pleasant. He made sure my car was worked on quickly and had me ready to go early. I will definitel I was in for a recall service. Adam was helpful and pleasant. He made sure my car was worked on quickly and had me ready to go early. I will definitely be back More