Ford of Franklin - Service Center

Shocks,Struts, and Tires Hunter Rose in Service at Ford Lincoln Franklin got us great information and diagnostics. We discussed many options and followed through with a plan t Hunter Rose in Service at Ford Lincoln Franklin got us great information and diagnostics. We discussed many options and followed through with a plan that solved our suspension problems. Great experience. More

Oil Change & Tire Rotation The concierge service was an amazing experience. I scheduled my oil change & tire rotation through my Lincoln app. They picked my car up from my work, The concierge service was an amazing experience. I scheduled my oil change & tire rotation through my Lincoln app. They picked my car up from my work, left me a loaner vehicle (just in case), and delivered my car back to me. It was convenient and hassle free. More

Throttle body repair Justin was fantastic and the service was performed and completed before the estimated timeframe. Everyone was professional and helpful. I’d recommend Justin was fantastic and the service was performed and completed before the estimated timeframe. Everyone was professional and helpful. I’d recommend Franklin Ford. Thanks. More

Great Service Advisor Hunter was my Service Advisor and he was wonderful to work with. He kept me up to date on what was happening. I will have to say that the full week Hunter was my Service Advisor and he was wonderful to work with. He kept me up to date on what was happening. I will have to say that the full week I had to wait past my appointment date for my car to even be looked at, I was not happy about. Seems they do not have enough techs or something or are over booking. More

Great Service The service advisor, CJ Harrison, was helpful and kept me informed at all stages of the service. I would say there is one area that could be improved The service advisor, CJ Harrison, was helpful and kept me informed at all stages of the service. I would say there is one area that could be improved. One day after the service I received an email with coupons that could have been used to offset some of the cost of services rendered. Of course the coupons expire before I should need service. It would have helped to get the coupons prior to service. More

Great service from beginning to end! Chris was polite and professional. I felt like my time was respected as I had to leave my vehicle and go to work. The communic from beginning to end! Chris was polite and professional. I felt like my time was respected as I had to leave my vehicle and go to work. The communication throughput the time my vehicle was being serviced was top notch. More

Great service from beginning to end. The experience was easy and convenient. I felt like my time was respected as I had to leave my vehicle and go to work. The comm from beginning to end. The experience was easy and convenient. I felt like my time was respected as I had to leave my vehicle and go to work. The communication throughput the time my vehicle was being serviced was top notch. I always new the state of service being done and exactly when my vehicle was ready to be picked up. More

Great service I was surprised that even without an appointment they were able to work me in on a Saturday to do both the factory recall and routine maintenance. Pro I was surprised that even without an appointment they were able to work me in on a Saturday to do both the factory recall and routine maintenance. Professional Service the whole time More

GOOD SERVICE AND SALES I RECOMMEND THIS DEALERSHIP ASK FOR CLYDE MAXWELL I PLAN TO PURCHASE MY NEXT CAR FROM CLYDE AND HAVE LINCOLN FORD SERVICE IT! AND SALES I RECOMMEND THIS DEALERSHIP ASK FOR CLYDE MAXWELL I PLAN TO PURCHASE MY NEXT CAR FROM CLYDE AND HAVE LINCOLN FORD SERVICE IT! More