Ford of Franklin - Service Center

We cannot thank you enough for taking such good care of us. Having someone pick up and return the car after service was complete was so helpful. us. Having someone pick up and return the car after service was complete was so helpful. More

Good service and very easy to deal with as well as quite informative. Vehicle was ready when they said and did have to wait. Service completed as expected informative. Vehicle was ready when they said and did have to wait. Service completed as expected More

The service staff was friendly, informative and fast. They answered my questions and the service I received was excellent. I will continue to bring my car in for service. They answered my questions and the service I received was excellent. I will continue to bring my car in for service. More

Had both my Ford vehicles recently serviced. Outstanding professional experience. Glenn was super great and addressed all my concerns. Highly recommended. Ask for a Glenn professional experience. Glenn was super great and addressed all my concerns. Highly recommended. Ask for a Glenn More

Ford Lincoln of Franklin quickly diagnosed the issue with my 2017 F-150 King Ranch 4x4. The repair was done in a day and was covered by the powertrain warranty. They even washed my truck when they finish my 2017 F-150 King Ranch 4x4. The repair was done in a day and was covered by the powertrain warranty. They even washed my truck when they finished and it looked great. More

I worked with Charles in the service department and he has been more than helpful. I have confidence when I talk to him that I'll be taken care of. has been more than helpful. I have confidence when I talk to him that I'll be taken care of. More

Incredible service. Mitch cares about his customers. He maintains great communication and is committed to excellent customer service. He clearly takes pride in the value the service department delivers to maintains great communication and is committed to excellent customer service. He clearly takes pride in the value the service department delivers to customers. More

I had a great experience and a very good guy who helped me get to dealership and took care of me quickly and affordable I would tell others about Ford dealership of Franklin me get to dealership and took care of me quickly and affordable I would tell others about Ford dealership of Franklin More

Brought my Certified pre owned 2018 Ford F-150 that I had purchased from another dealer in to have the transmission and paint looked at. Daniel Liese was the one that took care of me. Very understanding, h purchased from another dealer in to have the transmission and paint looked at. Daniel Liese was the one that took care of me. Very understanding, helpful, and went above and beyond to make sure the issue was taken care of. Very satisfied with his help and would highly recommend him if you find yourself in their service department. More