Ford of Franklin - Service Center

Marie efficient, courtesy, had me out in few minutes. Explained process, verified they had replacement parts for recall. Had loaner when I needed it. Returned my car washed. Explained process, verified they had replacement parts for recall. Had loaner when I needed it. Returned my car washed. More

I took my 2013 F-150 to the dealer for recall work. The required repairs were made and I received a call when my truck was ready. Quick and easy! required repairs were made and I received a call when my truck was ready. Quick and easy! More

I had my 2019 Ranger pickup survived last week and was extremely pleased with how things went. My service tech Glenn Hoffmann kept me informed as to status of all work being done. I will be returning to F extremely pleased with how things went. My service tech Glenn Hoffmann kept me informed as to status of all work being done. I will be returning to Ford Lincoln of Franklin for all my future services. More

The service was top notch! Great communication throughout the repairs process. I was expecting to wait a couple weeks for the truck to be fixed up, but to my delight Chris was able to get it in right away du the repairs process. I was expecting to wait a couple weeks for the truck to be fixed up, but to my delight Chris was able to get it in right away due to a cancellation. Thanks Chris! More

Marie Blank and the folks over at Franklin Lincoln are amazing. Marie does a wonderful job communicating what's necessary and how long to expect the service to take. This is the only place I take my car t amazing. Marie does a wonderful job communicating what's necessary and how long to expect the service to take. This is the only place I take my car to have it serviced! More

Charles Moores did an amazing job at keeping me updated as to the status of the service being done on my Mustang. I'm very appreciative of how everything was handled. as to the status of the service being done on my Mustang. I'm very appreciative of how everything was handled. More

Went well in the service department and took care of my vehicle. I’ll be back for the next service when it is due. Word vehicle. I’ll be back for the next service when it is due. Word More

This dealership has a great team! If you use Jordan Kelly for sales and tanner Cormier for quick lane maintenance you will not be disappointed. for sales and tanner Cormier for quick lane maintenance you will not be disappointed. More

Chris Craig in Service has been great to work with. He handled all of my problems. He explained everything in great detail. I would recommend this dealership and its people to anyone. handled all of my problems. He explained everything in great detail. I would recommend this dealership and its people to anyone. More

Nicest most service focused dealer I’ve ever been to. I was on a trip and they got me in immediately knowing I was in a jam. These guys are outstanding. was on a trip and they got me in immediately knowing I was in a jam. These guys are outstanding. More