Ford of Cookeville - Service Center

Excellent service as always, Ford has a great staff of knowledgeable team members. They alway get me in and out in a very efficiently. They also have a great waiting room with coffee and snacks! knowledgeable team members. They alway get me in and out in a very efficiently. They also have a great waiting room with coffee and snacks! More

Excellent service and communication! Everything was thoroughly explained prior to my service. Would highly recommend to anyone for vehicle servicing or if they’re in the market for a new/used vehicle! thoroughly explained prior to my service. Would highly recommend to anyone for vehicle servicing or if they’re in the market for a new/used vehicle! More

service very fast and friendly service. I was in and out in less than an hour. Informed about damage to air filter before it was replaced. Which allowed me to very fast and friendly service. I was in and out in less than an hour. Informed about damage to air filter before it was replaced. Which allowed me to take preventive steps to keep it from happening again. More

Service Though I didn't have an appointment Casey worked me right in. I have used this dealership every since they relocated to Interstate Drive and present Though I didn't have an appointment Casey worked me right in. I have used this dealership every since they relocated to Interstate Drive and present owners have proven track record with me. More

Quality Customer Service Not just speaking about this visit only but my whole experience from start to finish has been great one Thank You Ford Lincoln of Cookeville. Not just speaking about this visit only but my whole experience from start to finish has been great one Thank You Ford Lincoln of Cookeville. More

Great Dealer Bought our Edge from Ford/Cookeville. Has been a great experience since we initially walked in to look for a new car. All the staff has treated us i Bought our Edge from Ford/Cookeville. Has been a great experience since we initially walked in to look for a new car. All the staff has treated us in a top notch fashion. Highly recommended. More

The service rep was outstanding. She went above and beyond to make sure I understood the process and was available to speak to while my truck was there. I give her 5+ stars. beyond to make sure I understood the process and was available to speak to while my truck was there. I give her 5+ stars. More

Service Very pleased with the excellent care and service! Doug Phillips kept us well informed while our car was being serviced. We appreciate all the frien Very pleased with the excellent care and service! Doug Phillips kept us well informed while our car was being serviced. We appreciate all the friendly employees who work at Ford Lincoln of Cookeville. More

came in with my F150 for oil change, Christina always has a smile on her face and is very friendly! Always explains everything and is very thorough. She needs a raise! has a smile on her face and is very friendly! Always explains everything and is very thorough. She needs a raise! More

Just as planned Came in for my 5000 mile oil change and checkup. IN and OUT under an hour. Xavier was great. There were five to seven cars in front of me. He sai Came in for my 5000 mile oil change and checkup. IN and OUT under an hour. Xavier was great. There were five to seven cars in front of me. He said it would be about an hour. He was right on. I said I was going to Waffle House for breakfast . He offered to get me a ride over. Great Service. More