Ford of Cookeville - Service Center

elexallent excellent customer relations Christina is a very good service employee, great for your ford dealership.. it's hard to find that kind of person any mor excellent customer relations Christina is a very good service employee, great for your ford dealership.. it's hard to find that kind of person any more.. More

rear sensors brought it in to check on left rear sensor sounding off when in reverse. They tried various tests and couldn't replicate it. Could have been dirt on brought it in to check on left rear sensor sounding off when in reverse. They tried various tests and couldn't replicate it. Could have been dirt on sensor or ?? I appreciate their attentiveness to my problem. More

service was excellent, price good, would like to go back to appointments. do not like first come first serve. could take extra time if you arrive during bu was excellent, price good, would like to go back to appointments. do not like first come first serve. could take extra time if you arrive during busy time More

Great Service with friendly employee(s). Nice clean waiting area with coffee or other drinks . I enjoyed the donuts and coffee. Thanks. See you again soon. with friendly employee(s). Nice clean waiting area with coffee or other drinks . I enjoyed the donuts and coffee. Thanks. See you again soon. More

Great service Great service. Very friendly and courteous. Was able to provide last minute assistance. Short wait if any. Educated on and offered to provide further Great service. Very friendly and courteous. Was able to provide last minute assistance. Short wait if any. Educated on and offered to provide further assistance/services when things other than original request found on my car, but did not push. Full service relating to original appt provided and paperwork including what further should be done given. Good experience! Thanks Ford. More

Service Associate was professional yet personable. Associate knew the services she was selling, But she didn’t try to oversell and push me to buy anything I didn’t need. My vehicle was ready when pro Associate knew the services she was selling, But she didn’t try to oversell and push me to buy anything I didn’t need. My vehicle was ready when promised. More

Quick, efficient and professional !! The service at Ford in Cookeville is and has always been "first class"....Brad is always helpful and friendly as are all the service staff at the deal The service at Ford in Cookeville is and has always been "first class"....Brad is always helpful and friendly as are all the service staff at the dealership.... More

my work was finished ahead of time, wow. Had Ford Fusion lighted door seals installed. Christina Steward was great. Work was done ahead of time, that was stated looks great and works like a Had Ford Fusion lighted door seals installed. Christina Steward was great. Work was done ahead of time, that was stated looks great and works like a charm. She keep me informed and car was waiting, and ready to go when I arrived. Have had nothing but great work done buy your dealership from sales to repair work. Thanks again Griff Roberts. More

Service on my truck Christina and Brian worked with me, making sure I had the best experience possible. Answering all my questions and being very patience with me, makin Christina and Brian worked with me, making sure I had the best experience possible. Answering all my questions and being very patience with me, making sure I understood what was going on. They are very professional and very friendly, putting me at ease. Ford should be very proud to have them on their team! More

Very well organized visit Casey Loftis was as nice and professional as we have encountered-vehicle belongs to 91 yr old mother-in-law who was with us and she was impressed-we'l Casey Loftis was as nice and professional as we have encountered-vehicle belongs to 91 yr old mother-in-law who was with us and she was impressed-we'll be back More