Ford of Cookeville - Service Center

Regular service I have two vehicles that get regular service. A 2014 f150 and 2016 f250. Today the 250 was serviced. As always the service was done in a timely manner I have two vehicles that get regular service. A 2014 f150 and 2016 f250. Today the 250 was serviced. As always the service was done in a timely manner. Service tech was courteous, professional and attended to my concerns. Very pleased with the service. More

Always great service! Customer service here is top notch, & just can't be beat! Service reps are always glad to see me & treat me well. Work done on my care is always pro Customer service here is top notch, & just can't be beat! Service reps are always glad to see me & treat me well. Work done on my care is always professionally well done. This is why I drive 30 miles to get my car serviced instead of getting it done here in my home town. More

Way above average Met with a smiling Christina Root before I got the ignition turned off. Told her what I wanted taken care of. She was very insightful and knew her st Met with a smiling Christina Root before I got the ignition turned off. Told her what I wanted taken care of. She was very insightful and knew her stuff. Good way to start your visit for repair. I was impressed and I am hard to impress. More

Great experience Awesome service, very fast and prompt service. They had me out before the promised time. Vehicle was in service drive waiting on me. Great experience, Awesome service, very fast and prompt service. They had me out before the promised time. Vehicle was in service drive waiting on me. Great experience, I will definitely be returning for service. More

1st service I experienced very fast and friendly service when I went in for first oil change. I was greeted by Christina Root as she explained her part in the ser I experienced very fast and friendly service when I went in for first oil change. I was greeted by Christina Root as she explained her part in the service and the technicians part. More

Friendliest dealership around! It’s always a pleasant visit and everyone is super friendly! They always are very fast, we never have to wait very long. Refreshments are a nice perk It’s always a pleasant visit and everyone is super friendly! They always are very fast, we never have to wait very long. Refreshments are a nice perk too. More

The Works (not clear what is requested here) Great personnel and timely services . Casey greeted me quickly and vehicle was completed right away. He.reviewed the inspection checklist with me at t Great personnel and timely services . Casey greeted me quickly and vehicle was completed right away. He.reviewed the inspection checklist with me at time of payment More

Great Service Adviser The service adviser was very kind and helpful. She got our truck service started quickly, showed us where the restrooms were, turned on the TV and of The service adviser was very kind and helpful. She got our truck service started quickly, showed us where the restrooms were, turned on the TV and offered us a cup of coffee. All in all a very good experience. More

Air conditioning woes Has air conditioning problem and the service writer explained options and warranty with the mileage I had. She had a service tech investigate. Compu Has air conditioning problem and the service writer explained options and warranty with the mileage I had. She had a service tech investigate. Computer did not find an issue, nor did other inspections. I was pleased the problem was gone. More

Great Service My service manager, Christina Root, was so nice and helpful throughout the whole "experience". She explained everything up front, communicated with m My service manager, Christina Root, was so nice and helpful throughout the whole "experience". She explained everything up front, communicated with me throughout the repair, and made me feel right at home. I would for sure recommend Ford Lincoln of Cookeville for sales, and for service. Big A+ to Christina! Customer service is a priority with Ford Lincoln of Cookeville! More