Ford of Cookeville - Service Center

Car services We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... Thank Ford Lincoln of Cookeville. More

GOOD EXPERIENCE. Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank y Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank you. More

informative, everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,an everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,and after problem worked on told me everything done and why they think problem is solved. but there was no answer to question how or why problem got there or will it return More

Friendly staff Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC! More

Great service as always! Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the result of things fixed etc. As always will bring in my car for the most part, because of the thoroughness and courtesy of the staff. had a great chat with Casey and with Christina and they feel like friends! Cant be bad right?! More

Top Notch Dealership We have been part of the Ford Lincoln of Cookeville family since 2015 when we purchased an Explorer. They have always been very courteous and efficien We have been part of the Ford Lincoln of Cookeville family since 2015 when we purchased an Explorer. They have always been very courteous and efficient in the service department. Appointments are easily made and kept on time. More

Great Group of people. Ford's service dept is always top notch and very thorough. They are always friendly and informative. .They never disappoint. And even though you can't Ford's service dept is always top notch and very thorough. They are always friendly and informative. .They never disappoint. And even though you can't make an appt., timing is always reasonable. More

Service Christina was very helpful in scheduling service for my vehicle. The work was completed in the timeframe she indicated, actually a little sooner. Ex Christina was very helpful in scheduling service for my vehicle. The work was completed in the timeframe she indicated, actually a little sooner. Excellent customer service - very professional and courteous. More

Service I would especially like to thank Billy Hummel for his outstanding help and communication skills. Very professional, helpful and a good listener while I would especially like to thank Billy Hummel for his outstanding help and communication skills. Very professional, helpful and a good listener while accommodating our concerns. Always follows up each time we take our car for service. More