Ford of Cookeville - Service Center

Service My 18year old came in this past week to get his oil changed and the service dept. took great care of him. It’s nice being able to feel comfortable eno My 18year old came in this past week to get his oil changed and the service dept. took great care of him. It’s nice being able to feel comfortable enough to send your kid in by his self. More

Service Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine sai Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine said I needed am oil change. More

Scheduled Auro Maintenance and Recall Service I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I th I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I thought. The service advisor was very friendly and helpful. More

Exceptional experience, salesman Kevin Parrish was awesome Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and th Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and the rest is history. Kudo's to both Billy & Kevin! I am driving a 2019 Edge and will refer business to the dealership in the future! Everyone that rides in my car absolutely loves it! More

Very happy customer I was well overdue for a newer vehicle. I just didn’t think that it would be possible for me at this time. Josh worked hard to get me a vehicle with I was well overdue for a newer vehicle. I just didn’t think that it would be possible for me at this time. Josh worked hard to get me a vehicle within my price range and reasonable monthly payments. I couldn’t be happier. More

Quick oil change Dealership was quick on getting my car in for an unscheduled oil change, very polite and up front about charges. Great dealship, would recommend to an Dealership was quick on getting my car in for an unscheduled oil change, very polite and up front about charges. Great dealship, would recommend to anyone More

Service Great customer service and service work. Christina is responsive and friendly. I did a drop off but she communicated throughout with updates and had Great customer service and service work. Christina is responsive and friendly. I did a drop off but she communicated throughout with updates and had the truck ready when promised. More

Thank You Thank you for being respectful and courteous of me and my time. I was told they would try to get me in and out within an hour. Being a recent widow an Thank you for being respectful and courteous of me and my time. I was told they would try to get me in and out within an hour. Being a recent widow and not used to having to deal with servicing the car, Billy made this a painless ordeal....which I greatly appreciated! More

Great Job Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! More

Great place!! The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles an The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles and the work needing to be done. More