Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
378 Reviews of Ford of Cookeville - Service Center
Sort by
April 25, 2022
Was told we were only qualified for 1 vehicle there gave $1,000 down-payment and trade in, paid 1st car payment haven't had the car for 2 months and having issues, we were told to take the vehicle to Hyunda $1,000 down-payment and trade in, paid 1st car payment haven't had the car for 2 months and having issues, we were told to take the vehicle to Hyundai. Getting the run around they got our business and now it's like the sales man got his commission and that's all. Unprofessional Referred a family member and 2 friends to them, but after this not happening More
by donnarogers42
Employees Worked With
Josh Brown
May 30, 2021
The salesman and all employees were great about everything, very smart, very clear about everything, very kind, and funny. Your place is very clean and in great order, very fast and accurate servic everything, very smart, very clear about everything, very kind, and funny. Your place is very clean and in great order, very fast and accurate service thank you so much More
by Amyshort04
Employees Worked With
Lyle mike and the financial dept guy
September 05, 2020
the people there are friendly , great experience , knowledgeable , would recommend to anyone looking to have their vehicle serviced , everything goes smooth and it was just a pleasure knowledgeable , would recommend to anyone looking to have their vehicle serviced , everything goes smooth and it was just a pleasure More
by hlafever
Employees Worked With
Ronnie Jagnandon
August 30, 2020
Ford Lincoln of Cookeville always delivers great service and professional results. The staff are professional, attentive, caring, and helpful. I never worry about my vehicle service at Ford Lincoln of Cooke and professional results. The staff are professional, attentive, caring, and helpful. I never worry about my vehicle service at Ford Lincoln of Cookeville. More
by Bill Petty
Employees Worked With
Greg Copley
August 29, 2020
Doug, the write guy, called when ready and made sure the truck and engine compartment were cleaned up. My salesman, Devan, made arrangements for my transportation to/from my house. truck and engine compartment were cleaned up. My salesman, Devan, made arrangements for my transportation to/from my house. More
by cakeman48
Employees Worked With
August 25, 2020
To Whom it May Concern,I was very satisfied and pleased To Whom it May Concern, I was very satisfied and pleased with excellent efficient work. Costumer serves was excellent.Everybody ay the Ford Lincol To Whom it May Concern, I was very satisfied and pleased with excellent efficient work. Costumer serves was excellent.Everybody ay the Ford Lincoln Cookville Delearship was helpful very polite and efficient . Thank you very much, Sincerely , Birgit Welch More
by blutjung4
Employees Worked With
Christine
August 25, 2020
Great professional service every time. Quick and easy, in and out. Everything explained thoroughly before service was performed. Would highly recommend this dealership to anyone. and out. Everything explained thoroughly before service was performed. Would highly recommend this dealership to anyone. More
by walker75
Employees Worked With
Casey Loftis and Greg Copley
August 16, 2020
Service for car I am most pleased with the service department. They are very courteous and professional every time I have my car in for service. Thank you Christina. I am most pleased with the service department. They are very courteous and professional every time I have my car in for service. Thank you Christina. More
by davis2018
Employees Worked With
Christina Root
August 10, 2020
In and Out Just an oil change, Service department was great,kind and courteous. I did not have the time to get my current recalls fixed so we will be back at the Just an oil change, Service department was great,kind and courteous. I did not have the time to get my current recalls fixed so we will be back at the end of the week. More
by Boatdude
Employees Worked With
