Ford of Cookeville - Service Center

Effective and Efficient wheel alignment Cookville Ford seems to have effectively and efficiently aligned my "wheels". Before the alignment, my car exhibited a slight vibration, accompanied Cookville Ford seems to have effectively and efficiently aligned my "wheels". Before the alignment, my car exhibited a slight vibration, accompanied with some extra road noise, while going down the highway. The vibration seems to have disappeared, and the ride is quieter. More

Professional Service I met with Casey Loftis in regard to service on my F150. He went above and beyond to cover what I was having done and reached out to me for approval t I met with Casey Loftis in regard to service on my F150. He went above and beyond to cover what I was having done and reached out to me for approval to do some un-scheduled required maintenance that could have caused me a big headache if I was in the middle of nowhere with a flat. I will return for service and for the purchase of my next Ford product. More

Fast and Friendly Service 5-Star service is the goal of Ford Lincoln of Cookeville and that's what Casey Loftis, Service Advisor, provided for me. He got me in for an oil chang 5-Star service is the goal of Ford Lincoln of Cookeville and that's what Casey Loftis, Service Advisor, provided for me. He got me in for an oil change and tire rotation on my F-150 truck very quickly and answered all questions I had. He is friendly and efficient. Thank You. More

Great service, fast and helpful Billy always gets me in right away even when I forget to schedule ahead. You won’t find better service anywhere. Never pressured to buy thing that are Billy always gets me in right away even when I forget to schedule ahead. You won’t find better service anywhere. Never pressured to buy thing that are not necessary. Very awesome staff! More

Excellent This was my first trip to the service department since purchasing my new Explorer. The lady who assisted me was perfect; very professional and very he This was my first trip to the service department since purchasing my new Explorer. The lady who assisted me was perfect; very professional and very helpful. Everyone I have worked with at Cookeville Ford has been the best! More

great service . it was fast. thanks for taking care of me. please have noreen and april stop calling me about trading my car. i'm not ready yet. thank you. . it was fast. thanks for taking care of me. please have noreen and april stop calling me about trading my car. i'm not ready yet. thank you. More

A pleasant experience Great job fixing a flat tire and rotating all tires. My truck was also washed for me. I enjoy Cookeville ford and would recommend it to anyone. Great job fixing a flat tire and rotating all tires. My truck was also washed for me. I enjoy Cookeville ford and would recommend it to anyone. More

service The friendliness of the service employee I didn't have to wait long. I had an oil change, tire rotation, regularly maintenance service and car wash. The friendliness of the service employee I didn't have to wait long. I had an oil change, tire rotation, regularly maintenance service and car wash. More

Great Service I receive prompt efficient service every time I go to have my car serviced, even when I do not have an appointment. Christina Root is very knowledgeab I receive prompt efficient service every time I go to have my car serviced, even when I do not have an appointment. Christina Root is very knowledgeable, and remembers me and my wife whenever we come in and suggests service points that we should consider. She always has a smile, and makes us feel very welcome. More

Family Reunion My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the peop My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the people that work there make you feel like they have known you forever it feels like family More