Ford of Cookeville - Service Center

Great service at Ford/Lincoln of Cookeville. I arrived at Ford/Lincoln of Cookeville at 7:45 AM today, for an oil change and service. The Professional staff had my F150 serviced and out in no tim I arrived at Ford/Lincoln of Cookeville at 7:45 AM today, for an oil change and service. The Professional staff had my F150 serviced and out in no time. Great service and excellent staff. More

Excellent in every way! Everything went fine! Christina Root was very nice and handled the servicing of my car very efficiently. I had my car serviced, washed, and was ready Everything went fine! Christina Root was very nice and handled the servicing of my car very efficiently. I had my car serviced, washed, and was ready to go in less than an hour. More

Best service ever! Billy was super polite and helpful. He made my first oil change super easy and quick. I will defintely continue going to FLOC for all of my service. Billy was super polite and helpful. He made my first oil change super easy and quick. I will defintely continue going to FLOC for all of my service. Best service in town hands down! More

First Class Service I have been dealing with the service department for several years. They go above and beyond to take care of their customers. Billy Hummel is always I have been dealing with the service department for several years. They go above and beyond to take care of their customers. Billy Hummel is always a gentlemen and very kind. Kevin sells me the vehicle and Billy takes care of the service. More

Quality Service I have purchased three vehicles from Brent Smith and he has always gone above and beyond to meet my needs. Give that boy a raise! I have purchased three vehicles from Brent Smith and he has always gone above and beyond to meet my needs. Give that boy a raise! More

Best dealership in Tennessee and Kentucky I purchased my Lincoln MKZ here five years ago. It's been out of warranty for awhile but would not think of taking my car anywhere else. I trust I purchased my Lincoln MKZ here five years ago. It's been out of warranty for awhile but would not think of taking my car anywhere else. I trust them. The prices are right and they have the best mechanics in town! More

I've never had a bad experience with the service dept. Service writers are always professional and courteous. They either know the answer to your questions or they will go find someone who does. You may pa Service writers are always professional and courteous. They either know the answer to your questions or they will go find someone who does. You may pay a little more but, it's worth it. More

In for a drive up oil change The service writers are always very friendly. I had a no appointment, drive up oil change. There were a couple vehicles ahead of me but the wait was n The service writers are always very friendly. I had a no appointment, drive up oil change. There were a couple vehicles ahead of me but the wait was not too long. While I waited I asked service writer Crystal to go over new tire prices with me and she was happy to spend all the time I needed.showing and comparing my tire choices. She then gave me a printout of a few of my choices to take with me and a 30 day price quote. Along with my oil change, they performed a multi-point inspection and even washed my truck at no extra charge when it was finished. More

Excellent Service Thank you for providing excellent and professional service to your customers. Even though you were very busy you always take care of your customers. B Thank you for providing excellent and professional service to your customers. Even though you were very busy you always take care of your customers. Billy Hummel is a great Service Representative. More

Great customer service Billy was so thoughtful and made sure that I understood everything that my truck needed and everything that was going to be done to it. Billy was so thoughtful and made sure that I understood everything that my truck needed and everything that was going to be done to it. More