Ford of Cookeville - Service Center

Professional Xavier was very professional, friendly and helpful. My service was only a normal 45,000 mile preventive maintenance visit, but Xavier made it as pleas Xavier was very professional, friendly and helpful. My service was only a normal 45,000 mile preventive maintenance visit, but Xavier made it as pleasant as possible getting it taken care of in a timely manner. More

Problem with Car Every one very friendly, Christina Root was very friendly, answer my questions The drivers that pick me and took me home where also friendly thanks Every one very friendly, Christina Root was very friendly, answer my questions The drivers that pick me and took me home where also friendly thanks More

Great customer experience, excellent staff Xavier was super friendly and helpful, excellent employee. He got me taken care of and offered me additional services my car was due for. Will be back Xavier was super friendly and helpful, excellent employee. He got me taken care of and offered me additional services my car was due for. Will be back to take care of More

good friendly service mrs. root was so nice,so helpful , mrs. root was great makes you good was glad to have her wait on me ,if she was off when I came in, I would wait tell she came back mrs. root was great makes you good was glad to have her wait on me ,if she was off when I came in, I would wait tell she came back More

Service as expected. Christina is an excellent service representative. Service was quick, with no unexpected problems. I recommend Ford Lincoln of Cookeville for vehicle p Christina is an excellent service representative. Service was quick, with no unexpected problems. I recommend Ford Lincoln of Cookeville for vehicle purchase as well as service. More

Vehicle recall Friendly, excellent service. Took vehicle in and I left it for service. They called me at home when it was ready so that I could do other things while Friendly, excellent service. Took vehicle in and I left it for service. They called me at home when it was ready so that I could do other things while they work on it. More

A PLUS Experience, As Always! Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate the folks that work there! More

Regular Service Visit Christina's smile and service keep me from shopping for service at other places. I prefer a regular Service Rep that knows me and my vehicle, Christin Christina's smile and service keep me from shopping for service at other places. I prefer a regular Service Rep that knows me and my vehicle, Christina is great! More

Regular Service Visit As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very frie As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very friendly and courteous. More

friendly and professional i brought my Escape in for service (oil change). Waited in their waiting area until the job was completed; quick and easy! And got my car washed! i brought my Escape in for service (oil change). Waited in their waiting area until the job was completed; quick and easy! And got my car washed! More