Ford of Cookeville - Service Center

Great Customer Service! Brought my 2018 Escape in for a regular service . Guys were great , and Xavier took very good care of me. Actually, the service dept. check-in guys Brought my 2018 Escape in for a regular service . Guys were great , and Xavier took very good care of me. Actually, the service dept. check-in guys are one of the reasons I decided to purchase from Cookeville Ford. Nice bunch . More

Love my ford escape Great place to buy a car from the salesman really took his time with me and was very patient with me he never once tried to push something I couldn't Great place to buy a car from the salesman really took his time with me and was very patient with me he never once tried to push something I couldn't afford on me it took me over 2 months to find the right one Ronnie was great I would highly recommend him tell him Michael sent you you won't be unhappy. More

Great Service We were very pleased with how Billy Hummel catered to our specific service needs. He went above and beyond what he needed to do to make sure our car w We were very pleased with how Billy Hummel catered to our specific service needs. He went above and beyond what he needed to do to make sure our car was properly serviced and that we were happy. He kept in contact with us before, during and after the required maintenance. He was friendly yet also very professional by fully explaining the maintenance and cost. More

MKC Service I took my MKC in for service was greeted by Greg who explained to me what maintenance was due for mileage . I had a few other minor things I needed lo I took my MKC in for service was greeted by Greg who explained to me what maintenance was due for mileage . I had a few other minor things I needed looked at while they had it. The best part if my service came when I told Greg my father had passed away and needed to take care of arrangements he offered me a car and told me to take my time and return when I was finished. That is what I call full service. Karen VanHooser More

Oil change tire rotation Service department offers shuttle service while you wait on vehicle if you want lunch or something else. Waiting area has coffee and WiFi, and televis Service department offers shuttle service while you wait on vehicle if you want lunch or something else. Waiting area has coffee and WiFi, and television More

Always a good experience. I always have a good experience when I bring my vehicle in for service. Christina Root listens to my concerns and goes over any services needed to kee I always have a good experience when I bring my vehicle in for service. Christina Root listens to my concerns and goes over any services needed to keep my warranty valid and keep my vehicle running great. The waiting area is comfortable. Love the donuts in the morning! More

very pleases with my service excellent, I would recommend this dealership and sales person (Ronnie Jagnandan) to any of my relative and friends. Some of the best service I've foun excellent, I would recommend this dealership and sales person (Ronnie Jagnandan) to any of my relative and friends. Some of the best service I've found anywhere... More

Great service and wonderful friendly staff No matter when I show up every one greets me like family! What more can I say!! By far Christina has been the most helpful service representative i No matter when I show up every one greets me like family! What more can I say!! By far Christina has been the most helpful service representative in your staff. More

Sevice department I dropped my vehicle off and was met by a very friendly agent. She took down information and kept in touch with me about my repair Very pleasant ex I dropped my vehicle off and was met by a very friendly agent. She took down information and kept in touch with me about my repair Very pleasant experience. More

Serviced our truck. Ford 2 years old. Bought there Christy was so considerate and took time to explain things To us. we are an older couple and many places don’t give us time and consideration. Thank Christy was so considerate and took time to explain things To us. we are an older couple and many places don’t give us time and consideration. Thanks you Christy! More