Ford of Cookeville - Service Center

In for a recall on F150 I was in for a recall on my F150. The service department started on time and finished an hour earlier than promised. The work was done without soili I was in for a recall on my F150. The service department started on time and finished an hour earlier than promised. The work was done without soiling the vehicle. The waiting room was clean as was the restroom. I have had mechanical repairs done at Cookeville ford before and give the service department five stars. More

Had the first oil change & service on my Edge. I was so happy to find out how professional, knowledgeable & friendly they are! Will be back! happy to find out how professional, knowledgeable & friendly they are! Will be back! More

Great customer service as usual. The service department is very professional and courteous. Casey and Christina are very knowledgeable and helpful. They explain everything that is goi The service department is very professional and courteous. Casey and Christina are very knowledgeable and helpful. They explain everything that is going on. The service department is the best. More

Got the job done Greg copely was very helpful and got the job done. Had to get my terminal replaced there were no parts in stock but they found a way to get it done. G Greg copely was very helpful and got the job done. Had to get my terminal replaced there were no parts in stock but they found a way to get it done. Greg was very professional and made sure I was take. Care of from start to finish. More

Christina is great I never have any problems when she takes care of me she’s very prompt and very knowledgeable very courteous I don’t like to deal with anybody in the s I never have any problems when she takes care of me she’s very prompt and very knowledgeable very courteous I don’t like to deal with anybody in the service department besides her More

Great place to go for service Because of the people. The people make or brake your business. I had just moved to Cookeville and was looking for a Ford dealership to service my car. Because of the people. The people make or brake your business. I had just moved to Cookeville and was looking for a Ford dealership to service my car. I know you pay a little more for the service but I knew I didn't have to worry about if they did the services I was charged for. Friendly, caring, people. Everyone had a smile on there face. Didn't hear employees complaining about something while at the vendor machine getting a snack. Customers don't want to hear this and while I was there I didn't hear nothing like that. Great place to have your car service. More

Service We own two Ford vehicles and have always had any service work done at the dealership. The people in the service department are friendly and courteous. We own two Ford vehicles and have always had any service work done at the dealership. The people in the service department are friendly and courteous. More

Scheduled oil change Christine always looks out for me and takes care of my truck. A plus. Never have to wait too long. Prices are fair. All around nice person. Christine always looks out for me and takes care of my truck. A plus. Never have to wait too long. Prices are fair. All around nice person. More

Great Service Department One of the friendliest and best service departments!! They were able to identify and repair what was causing the squeaking noise on my Ford F-150. One of the friendliest and best service departments!! They were able to identify and repair what was causing the squeaking noise on my Ford F-150. More

Put a plug in the tire &took care of us. Always a friendly place & our salesman is great Ronnie D (big Ronnie). He always makes sure we get great service. Everyone is friendly & willing to Always a friendly place & our salesman is great Ronnie D (big Ronnie). He always makes sure we get great service. Everyone is friendly & willing to help. More