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378 Reviews of Ford of Cookeville - Service Center
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November 10, 2019
Service on my Ford Fusion Christina is always a pleasure to work with. We took the car in for service. No appointment was necessary. Got the car right in and waited about an Christina is always a pleasure to work with. We took the car in for service. No appointment was necessary. Got the car right in and waited about an hour for the service to be completed. More
by AnnetteF
Employees Worked With
Christina Root
November 08, 2019
I went in for routine maintenance and was met promptly and treated with professionalism courtesy and respect. I was in and out in less than an hour. and treated with professionalism courtesy and respect. I was in and out in less than an hour. More
by JayCollier
Employees Worked With
Brandon Farley
November 07, 2019
Friendly Service Huge shoutout to Casey Loftis! Always greets you with a smile, keeps you informed of your vehicle while in for service & have never been disappointed Huge shoutout to Casey Loftis! Always greets you with a smile, keeps you informed of your vehicle while in for service & have never been disappointed with the customer service and service we've received. More
by D.B.
Employees Worked With
Casey Loftis
November 06, 2019
Courteous, professional, knowledgeable and very service/customer oriented. Every experience has been positive from sales to finance to routine service. All employees are helpful and polite. service/customer oriented. Every experience has been positive from sales to finance to routine service. All employees are helpful and polite. More
by Ms. G
Employees Worked With
Xavier Norman - 5 stars
November 06, 2019
Friendly Service We always get great service. We've taken our Ford (and other) vehicles to Ford Lincoln of Cookeville for over nine years and have never been disappoi We always get great service. We've taken our Ford (and other) vehicles to Ford Lincoln of Cookeville for over nine years and have never been disappointed! More
by kfrost
Employees Worked With
Christina Root
November 02, 2019
service department is horrible, tech's are sloppy, will not take your side when it comes to getting stuff fixed threw ford , read some other reveiws there are a few that state how you have to fight with th not take your side when it comes to getting stuff fixed threw ford , read some other reveiws there are a few that state how you have to fight with them to get warranty work done. go somewhere else this was my last time going there.The truck I bought has many issues, been fighting with ford for a few month to buy the truck back.dealership should step up and buy the truck back from me. More
by fxrman
October 26, 2019
Fast and friendly Always enjoy dropping my vehicle off to be serviced at Cookeville Ford. Great service, Ryan and his team are always fast and friendly. Will be back. Always enjoy dropping my vehicle off to be serviced at Cookeville Ford. Great service, Ryan and his team are always fast and friendly. Will be back. More
by Brent
Employees Worked With
Greg and Billie
October 24, 2019
Excellent Service The staff was very curious and helpful during the whole process from scheduling to check out. I appreciated the updates during the service process. I The staff was very curious and helpful during the whole process from scheduling to check out. I appreciated the updates during the service process. I would definitely return for future service and sales. More
by JAdcock
Employees Worked With
Billy Hummell, Kevin in service
October 22, 2019
Service They tell you what it will cost before they do the work . They have great people working for them . They have a good supply of parts They tell you what it will cost before they do the work . They have great people working for them . They have a good supply of parts More
by woodi
Employees Worked With
Casey Loftis
