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378 Reviews of Ford of Cookeville - Service Center
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December 29, 2019
Thank you for your excellent work on my vehicle .You’re staff is also very friendly and the detail job was fantastic and greatly needed thank you again 😃 staff is also very friendly and the detail job was fantastic and greatly needed thank you again 😃 More
by Pensbluang
Employees Worked With
Brandon Farley, Tim Roche
December 24, 2019
The staff are friendly, courteous, respectful, knowledgeable and efficient. The service department staff - everyone so far - has been wonderful to work with. Me Edge has only needed routine mainte knowledgeable and efficient. The service department staff - everyone so far - has been wonderful to work with. Me Edge has only needed routine maintenance, too! More
by Ms. G
Employees Worked With
Casey
December 22, 2019
Sevice department Highly Recommend Casey Loftis - he is providing great service. Keeps us informed about our service and is very professional and friendly. Our car in Highly Recommend Casey Loftis - he is providing great service. Keeps us informed about our service and is very professional and friendly. Our car inspections are always taken care of. Very happy with the MKX we purchased - it's in excellent condition. More
by dyalrb
Employees Worked With
Casey Loftis
December 18, 2019
Could not be bettter When ever we come to the dealer its always very nice ,with the fresh coffee in the morning and water for customers ,We love our new Truck and that sal When ever we come to the dealer its always very nice ,with the fresh coffee in the morning and water for customers ,We love our new Truck and that sale and sales man were and are wonderful ,We love our Truck . Thank you for always taking GREAT care of us ,we most definitely will buy another car or truck from Cookeville Ford. Merry Christmas and the best for 2020 More
by pattiebussell
Employees Worked With
Not sure now ,but everyone is very professional and so very helpful
December 18, 2019
The service work was fine JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. More
by rfmlsachs
December 14, 2019
I always have a fantastic visit when I go to COOKEVILLE FORD. This last visit on December 14, with Christina was fabulous. She was very sweet, prompt, as well as informative. Going the extra mile for bette FORD. This last visit on December 14, with Christina was fabulous. She was very sweet, prompt, as well as informative. Going the extra mile for better serving me. I would recommend COOKEVILLE FORD with any of their automotive needs. All the staff is very nice. Thanks again COOKEVILLE FORD for your service and especially with no appointment. 👍 More
by rvandagriff1077
Employees Worked With
Christina Root
December 14, 2019
very helpful Still waiting on call to get my key fog programmed. I waited an hour and was told they couldn’t do it until they called and talked with me. Anthony Mo Still waiting on call to get my key fog programmed. I waited an hour and was told they couldn’t do it until they called and talked with me. Anthony Morgan and Rachael very very nice trying to help. Josh in service was understanding.. More
by Colby Ardis
Employees Worked With
Racheal Tazelaar
December 13, 2019
Scheduled maintenance. I came in for scheduled maintenance on my 2014 F250. Christina put me right in line and got everything taken care of. She also handled a small warrant I came in for scheduled maintenance on my 2014 F250. Christina put me right in line and got everything taken care of. She also handled a small warranty issue while they had the truck in the bay. More
by Drew1123
Employees Worked With
Christina Root
December 08, 2019
Had my first oil change and a service recall performed on my 2019 F-150 XLT. Billy kept me updated on the progress of the service. Even the next day whennZi found a slight issue with the service recall repai my 2019 F-150 XLT. Billy kept me updated on the progress of the service. Even the next day whennZi found a slight issue with the service recall repair, he immediately got me back in and out quickly. Will use this service again! More
by iwalker1
Employees Worked With
Billy Hummel
December 07, 2019
Excellent service Billy Hummel is very efficient and knowledgeable. Cares about his customers. Love doing business with him. Always look forward to bringing my car in t Billy Hummel is very efficient and knowledgeable. Cares about his customers. Love doing business with him. Always look forward to bringing my car in to the dealership because I know I will be taken care of. More
by Lynda
Employees Worked With
Billy Hummel
