Ford of Cookeville

Fast and friendly Took less time than normal. Was happy to get in and out and on my way so quickly. Friendly as usual. Let me know that it’s almost time to be thinking Took less time than normal. Was happy to get in and out and on my way so quickly. Friendly as usual. Let me know that it’s almost time to be thinking about a new set of tires. More

Oil change I would definitely recommend this dealership to anyone looking to buy a car. Fast, friendly service I didn't purchase my vehicle here but I do go ge I would definitely recommend this dealership to anyone looking to buy a car. Fast, friendly service I didn't purchase my vehicle here but I do go get my oil changed there. More

Very friendly, customer support oriented I recently purchased a used truck from them. They bent over backwards to be sure I found something I liked and could afford. The three button key fob I recently purchased a used truck from them. They bent over backwards to be sure I found something I liked and could afford. The three button key fob broke off where it holds the key ring right after they handed it to me. Service manager noticed immediately and brought me a new one and showed me how to program it, as he did it for me! The entire staff is friendly and kind. They make you feel at home and cared about. Love this place! And I LOVE my truck! It's a beauty and it's so ME! More

Good service , kept me updated with what was going on with my vehicle, had me a car ready to borrow if I needed to use one , kept me updated with what was going on with my vehicle, had me a car ready to borrow if I needed to use one More

Express, excellent service We were treated with all the respect that could be extended to customers. It was obvious that the people at this dealership service department were th We were treated with all the respect that could be extended to customers. It was obvious that the people at this dealership service department were there to be helpful and friendly. It was a very pleasant experience. More

Great day for a New Car..!! We were greeted by Robert Griffin, Very courteous and friendly...also very patient as we couldn't decide on the vehicle we wanted.. A+ rating for Robe We were greeted by Robert Griffin, Very courteous and friendly...also very patient as we couldn't decide on the vehicle we wanted.. A+ rating for Robert Griffin.... After the deal was done, he stayed with us and showed us how everything worked on our car...called us a couple days later to make sure everything was okay with our New Edge. More

Quick & Friendly Came in for an oil change and a general vehicle check. These were completed in a reasonable amount of time (the waiting area is very nice along with c Came in for an oil change and a general vehicle check. These were completed in a reasonable amount of time (the waiting area is very nice along with coffee and other amenities.) and in a friendly manner. It is also great to get a car wash. More

Extremely friendly and welcoming Rusty made buying a new vehicle a pleasure! His no pressure approach and friendly personality is why we bought in Cookeville. We will definitely pass Rusty made buying a new vehicle a pleasure! His no pressure approach and friendly personality is why we bought in Cookeville. We will definitely pass his name on to friends in the future More

Pleasant From the minute I pulled in I was greeted with a very pleasant service tech. I recommend this service tech for all. I was very please. From the minute I pulled in I was greeted with a very pleasant service tech. I recommend this service tech for all. I was very please. More

service appointment As always, Christina takes care of every detail. We always receive excellent service, this visit is no exception. Fast, friendly, and always accommod As always, Christina takes care of every detail. We always receive excellent service, this visit is no exception. Fast, friendly, and always accommodating. Best service department to work with in this area hands down. More