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Ford of Cookeville

Cookeville, TN

5.0
1,226 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,226 reviews

January 29, 2019

best service in town keeping you updated work with you on what you need to keep your FORD running like a new one and getting the right tires for my truck at the right pric More

by diver gerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 28, 2019

Regular maintenance Always treat me very well. Maintenance done in a timely and professional manner. They always take care of my concerns. Casey treats his customers with More

by CharlieJ250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Loftis
January 27, 2019

Frozen door latch repairs Christina root did a great job of getting my f350 in / and out quickly for recall work for frozen door latches. She communicated regularly with update More

by Phall
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina root
January 26, 2019

Amazing It was my first time at this dealership and I wasnt sure how the service would be. The service was amazing everyone was so nice. They did great work! More

by Jacobnun_ez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Norman
January 25, 2019

Good experience We were very pleased with our service in the service department. Courteous, friendly, efficient and our vehicle was finished in when expected. Would d More

by Jbkonow
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Billy Hummel
January 24, 2019

low tire pressure I had a nail in my right rear tire. They fixed it, washed it and I was on my way. Very efficient, friendly, and they did a great job. More

by Grammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 24, 2019

Service on January 24, 2019. It was raining when I arrive, service rep started to come out in the rain to get my info. I was able to have her wait till I could enter the service b More

by BillyBob
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
January 23, 2019

Efficient Service person was very attentive and seemed to have my best interests in mind. In and out in less than an hour for a walk up diesel oil change and ti More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
January 23, 2019

Best Ever We have bought over 14 new vehicles in our 40 plus years. Buying this one ranks right at the top. “Taz” was such a pleasure to work with. She was tire More

by Gbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Tazelaar
January 22, 2019

Service Billy Hummel great to work with and does a terrific job. He really cares about the customers and it shows each and every time I bring my truck in for More

by Phil2603508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
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