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Ford of Cookeville
Cookeville, TN
1,227 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,227 reviews
March 08, 2019
Great place Very friendly knowledgeable people. Great prices, great selection of all sorts of vehicles. I would highly recommend to anyone who is looking for a ne Very friendly knowledgeable people. Great prices, great selection of all sorts of vehicles. I would highly recommend to anyone who is looking for a new car. Ask for Josh Brown. He was a great dealer. More
by Williams828!
Employees Worked With
Josh Brown
March 05, 2019
Great Job Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! More
by Ford-F250
Employees Worked With
March 04, 2019
Great place!! The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles an The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles and the work needing to be done. More
by Msjulia4u
Employees Worked With
Christina Root
March 02, 2019
Car services We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... Thank Ford Lincoln of Cookeville. More
by Car gal... Dana 1017
Employees Worked With
Don't know
March 01, 2019
Great experience Had a great experience buying a truck from this dealership. Michael Williams was a very helpful salesman. Thank you Cookeville Ford Lincoln for a Had a great experience buying a truck from this dealership. Michael Williams was a very helpful salesman. Thank you Cookeville Ford Lincoln for a pleasant buying experience. More
by Chevy Man
March 01, 2019
Very professional I’m always pleased with my service on my vehicle and wouldn’t take it anywhere else. They are curtesy and very professional taken of me and my vehicle I’m always pleased with my service on my vehicle and wouldn’t take it anywhere else. They are curtesy and very professional taken of me and my vehicle. More
by Sgtpete
Employees Worked With
Billy
March 01, 2019
2016 Ford Fusion Although the car I’d wanted to look at had been sold, I was shown a 2016 Fusion and absolutely fell in love with it! Although the car I’d wanted to look at had been sold, I was shown a 2016 Fusion and absolutely fell in love with it! More
by Tbrown19
Employees Worked With
Josh’s Brown
February 28, 2019
Purchase of 2018 Ford F-150 Lariat. Ronnie did an excellent job; he was very friendly and well informed on the features included on the vehicle I purchased. I enjoyed the experience and Ronnie did an excellent job; he was very friendly and well informed on the features included on the vehicle I purchased. I enjoyed the experience and felt I was treated courteously and fairly. More
by Rdm
Employees Worked With
February 25, 2019
They listen The staff listened to what I was needing, and found the exact vehicle I was looking for. Even though they didn't have the vehicle on their lot, they l The staff listened to what I was needing, and found the exact vehicle I was looking for. Even though they didn't have the vehicle on their lot, they located the one I needed and had it there the next day. More
by F150 Rules
Employees Worked With
Andrew Sansabrino, Tim Roche
February 24, 2019
informative, everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,an everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,and after problem worked on told me everything done and why they think problem is solved. but there was no answer to question how or why problem got there or will it return More
by tang lover
Employees Worked With
xavier norman in service,ross was tech
