Ford of Cookeville

Brilliant service and amazing staff. I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in al I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in all that they do. Then they do a fantastic job. I’ve never had to take a Car back after servicing or work because the work has been done correctly the first time. Even if there’s bad news, And owning any vehicle we all have heard that before, the lunhave built a solution and have explained it well and then executed the plan. If I could give them 10 stars I would. I’ve bought 3 vehicles from them and introduced friends to them. That’s how far my confidence goes. Others may be good. These guys are the best. More

‘Jesse James’ shot straight with me Jesse Pucket made the purchase easy and did not waste my time. I knew the F150 that I wanted, he found it and arranged a reasonable price. Thanks Jesse Pucket made the purchase easy and did not waste my time. I knew the F150 that I wanted, he found it and arranged a reasonable price. Thanks to all the folks involved! More

30,000 mile update Very professional from the moment I pulled in. Billy explained everything they were going to do for my 30,000 mile update. Enjoyed my time waiting wit Very professional from the moment I pulled in. Billy explained everything they were going to do for my 30,000 mile update. Enjoyed my time waiting with coffee and donut. Thank you More

Awesome service Andrew the sales person was a great sales person. I’ve not dealt with a better sales person yet. He really helped get the price down. Andrew the sales person was a great sales person. I’ve not dealt with a better sales person yet. He really helped get the price down. More

Great time buying a car We was greeted as soon we enter the showroom and took back to speak with Ronnie Jagnandan (Best sales person ever) He took us thought ever step and ex We was greeted as soon we enter the showroom and took back to speak with Ronnie Jagnandan (Best sales person ever) He took us thought ever step and explained ever detail on cars functions. He even set up the phone sync for me. Would highly recommend him to all family and friends. He was recommend to us by a friend. We drove from Lebanon, Tn. to check it out and was not disappointed. More

Great Customer Service! Best customer service around. I was in and out in less than an hour. The folks there treat you like family. I bought the car there and drive from C Best customer service around. I was in and out in less than an hour. The folks there treat you like family. I bought the car there and drive from Clarksville to Cookeville to have the vehicle serviced; I make the drive because the folks in Cookeville are that good. More

Friendly and professional. Lynn and Mike helped us find what we wanted and got it there ! Everyone involved did everything they could to get us taken care of ! Lynn and Mike helped us find what we wanted and got it there ! Everyone involved did everything they could to get us taken care of ! More

very courteous as usual and quick They were so busy that it was almost standing room only, but as always you get treated respectfully and they keep you updated on where your vehicle is They were so busy that it was almost standing room only, but as always you get treated respectfully and they keep you updated on where your vehicle is and how much longer your wait will be. More

My experience at Ford of Cookeville I can only say great things about Cookeville Ford. I knew what I wanted and my sales women was very helpful in making that happen for me. I was treate I can only say great things about Cookeville Ford. I knew what I wanted and my sales women was very helpful in making that happen for me. I was treated the way a customer should be treated, like I was her only concern. Thanks Rachel you were very personable. And I truly LOVE my new Ford Edge!!! More

Top Shelf Service Every time I go to Cookeville Ford, it is the fastest service from arrival to departure. Christina took great care to register my service needs. She a Every time I go to Cookeville Ford, it is the fastest service from arrival to departure. Christina took great care to register my service needs. She always smiles and is as efficient as they come. I’m happy to recommend Cookeville Ford for all things your vehicle needs. More