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Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,228 reviews

March 12, 2019

Such a sweet fellow helped me Josh was my salesman. He was very nice and a kind young man. Made me feel very comfortable. Loved my experience!!! Would go back next time and ask More

by Time to shop!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review! Glad to hear Josh took great care of you. He is such a sweet fellow isn't he? Please let us know if Josh or our team can do anything else for you.

March 12, 2019

It was meant to be My first time at Ford Lincoln, I did not enjoy it, so I thought I wasn't going to go back. A few months later, I met Noreen at my job. After a short a More

by JustCallMeBlaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for the review Blaze! We appreciate you sharing your experience with us. Noreen is pretty awesome isn't she? We are thrilled to hear her and Joe took excellent care of you during your new car purchase. We hope you enjoy Cyrus! Please let us know if there is anything else we can do for you.

March 12, 2019

Awesome buying experience Found the truck on line. Talked to Racheal on the phone through out the week. She was very honest and took extra pictures of the truck and sent them. More

by Monty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review!

March 12, 2019

Easy to deal with. Cookeville Ford made it a easy transaction. Very nice and accommodating. I would recommend cookeville ford to my friends. They need a commercial line More

by Hunter66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review. We are glad to hear Kevin took great care of you during your purchase. Please reach back out if there is anything else we can do for you.

March 12, 2019

Very helpful Josh is an awesome salesman and we had a great experience. I highly recommend reaching out to him when it's time to buy your next vehicle. More

by Gnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review!

March 12, 2019

An adventure The salesman Ronnie was superb.He took real good care of me. I would recommend anyone to go see him or anyone at Ford Lincoln iof Cookeville. I am ver More

by Rose1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review! We are glad to hear Ronnie took great care of you. He truly cares about providing the best service for all of his customers. Please let us know if there is anything else we can do for you in the future.

March 11, 2019

Great experience! I had a great experience trading in my old truck and buying one from Nick Johnson!! He was patient, and worked really hard to get me into the truck th More

by Karyn_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 11, 2019 -

Ford of Cookeville responded

Thanks for the review Karyn! We appreciate you choosing to come see us and glad to hear Nick took great care of you. Welcome to the #FLOCFamily

March 11, 2019

Great experience Nick was awesome to work with. He took care of all of our needs in a timely manner and was always available whenever we had questions.. would recommen More

by Hulksmash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 11, 2019 -

Ford of Cookeville responded

Thanks for the review! We appreciate you choosing to come see us and glad to hear Nick took great care of you. Welcome to the #FLOCFamily

March 11, 2019

Awesome Nick was wonderful to work with in the purchase of our new car. He went to extra mile for us . I so appreciate him and the whole team at Ford Lincoln More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Jared , Nick Johnson
Mar 11, 2019 -

Ford of Cookeville responded

Thanks for the review Martin! We appreciate you choosing to come see us and glad to hear Nick took great care of you. We hope you are enjoying the new ride! Let us know if you need anything and welcome to the #FLOCFamily

March 11, 2019

Best service ever. Nick is wonderful and helpful. I totally recommend him. I took my mom to look at cars and Nick went above and beyond to help her, no matter the time o More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your experience with us Donna! Nick is one of our all stars on the sales staff. He does a great job of going above and beyond for his customers and making sure they are taken care of well after the sale. Please let us know if we our team can do anything else to assist you in the future. Thanks again for choosing us at FLOC.

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