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Ford of Cookeville

Cookeville, TN

5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,224 reviews

November 30, 2024

Jeremiah Ragsdale was great! He helped us get exactly what we were looking for, I would highly recommend this dealership More

by Leahb1716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 30, 2024

Excellent service during the whole process! Salesman was very patient and helpful! Would recommend and buy from again! More

by Taylor Cross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 30, 2024

This Guy is an everyone’s man! He gives it to you straight! We came in needing more room, and he let us test drive 3 different vehicles. He explains what everything does in the car More

by aaronmcdowell13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 28, 2024

Zander came and met us as soon as we arrived to look at cars. He is friendly and easy to work with. Good guy! More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zander Smith
Dec 01, 2024 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 23, 2024

He was absolutely amazing and so so patient. My spouse had an hour and half drive to get here he never once rushed the process while I was doing what I needed to and waited on her. I had young More

by Katnip11
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ford of Cookeville responded

Hi, we are delighted we could provide you with a positive experience! Your recommendation means so much to us and we're pleased to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 23, 2024

Whitley was a pleasure to work with! ! She did an awesome job working with us! Devan was a great help as well! More

by sandramcrider_1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitley Simmons
Nov 25, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

I had a good experience. Nathan spent time helping to find and get into what I needed. More

by kegarrett42
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 20, 2024

Great experience from start to finish. I can't say enough about the salesman, Zander S. He was so kind, knowledgable, and funny. He was fantastic to work with. This was the best experience More

by WitchyWoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Layne., Zander Smith
Nov 22, 2024 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 20, 2024

The salesman we went through was amazing. He went above and beyond to make sure. We were happy with our purchase. More

by dustinfsimpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zander Smith, Zander Smith
Nov 22, 2024 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 20, 2024

Jeremiah listened to what I wanted and got me in the Truck of my Dreams. He didn’t pressure me into something more. He was patient, and understanding. I would highly recommend Jeremiah and Ford of Cooke More

by courtneylea706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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