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Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,228 reviews

March 13, 2019

Awesome! My friend and I came into the dealership one night and I am so glad we ran into Nick! Very nice and respectful young man. He thoroughly took his time More

by Fordgirl1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for the review. We have to agree with you, Nick is a very valuable member to our team. We are glad to have him! We are happy to hear he took excellent care of you during your visit as well. Please reach out if there is anything else we can do for you.

March 13, 2019

Wonderful customer service! Ethan was the best car salesman I’ve ever worked with! I told him the vehicle I wanted, price, and payment, and he and Geoff delivered! My Jeep is eve More

by Kim1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Kim, thank you for taking the time to share your experience with us. We are very pleased to hear Ethan and Geoff took great care of your Jeep purchase. Please let us know if there is anything our dealership can do for you before your next service visit.

March 13, 2019

My Expedition is awesome! The vehicle Ethan sold me went above and beyond what ny wife and Ibwere expecting. Also the service at Cookeville Ford is unmatched! They are awesome! More

by Dmaxwell84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the review! Glad to hear your experience at FLOC was a great one!

March 13, 2019

Amazing Racheal, and the guys at the dealership helped me find a dependable and beautiful Ford Fusion and worked with me on the price and gave me lots of opti More

by BrittneyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Brittney, thank you for taking the time to leave us your review. We hope you are loving the Fusion. Please let us know if there is anything else Racheal or our team can do for you.

March 13, 2019

First class! Ethan provided first class service from the time I walked in the door to the time I drove off. Extremely helpful and willing to work with anyone to ge More

by DuckDestroyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for taking the time out of your day to share your review! Glad to hear Ethan took excellent care of you during your visit. Welcome to the #FLOCFamily!

March 13, 2019

Car coach Deloach I love the vehicle I got from him y’all!! He’s the best out there!! Hit him up for all your vehicle needs, he will give you the deal of a lifetime!! More

by JamesMartin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the recommendation! Glad to hear Ethan took great care of you and got you the best deal possible!

March 13, 2019

Great Experience Anytime I buy a car it will be with “Car Coach “ Deloach Ethan Deloach he is the best! I highly recommend using him he really makes you feel comfortab More

by Allen
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the kind words and sharing your review Allen!

March 13, 2019

Great experience Ethan Deloach is the absolute best salesman!! He is dedicated to the buyer and does his best to accommodate your dream car, pricing, and all the ameni More

by Kimjwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina In service, Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your review with us! We are pleased to hear that Ethan made your car buying experience a great one and Christina has taken excellent care of you in service. Please let us know if there is anything else we can do for you before your next service visit.

March 13, 2019

AWESOME CUSTOMER SERVICE Ethan is the best! Customer service is A+!! I highly recommend buying from him!! Car buying is not always easy, BUT Ethan did everything he could to m More

by Julianne Barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the review Julianne! Glad to hear Ethan provided you with excellent service during your purchase. Please feel free to reach out if there is anything else Ethan or our dealership can do for you.

March 13, 2019

Awesome Car coach deloach is a first class grade A salesman. Couldn’t have asked for a better man to help me buy a new car. More

by Wfrancis26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for taking the time to leave us your review! Glad to hear Ethan took excellent care of you during your visit.

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