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Ford of Cookeville
Cookeville, TN
1,143 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,144 reviews
March 02, 2019
Car services We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... Thank Ford Lincoln of Cookeville. More
by Car gal... Dana 1017
Employees Worked With
Don't know
March 01, 2019
Great experience Had a great experience buying a truck from this dealership. Michael Williams was a very helpful salesman. Thank you Cookeville Ford Lincoln for a Had a great experience buying a truck from this dealership. Michael Williams was a very helpful salesman. Thank you Cookeville Ford Lincoln for a pleasant buying experience. More
by Chevy Man
March 01, 2019
Very professional I’m always pleased with my service on my vehicle and wouldn’t take it anywhere else. They are curtesy and very professional taken of me and my vehicle I’m always pleased with my service on my vehicle and wouldn’t take it anywhere else. They are curtesy and very professional taken of me and my vehicle. More
by Sgtpete
Employees Worked With
Billy
March 01, 2019
2016 Ford Fusion Although the car I’d wanted to look at had been sold, I was shown a 2016 Fusion and absolutely fell in love with it! Although the car I’d wanted to look at had been sold, I was shown a 2016 Fusion and absolutely fell in love with it! More
by Tbrown19
Employees Worked With
Josh’s Brown
February 28, 2019
Purchase of 2018 Ford F-150 Lariat. Ronnie did an excellent job; he was very friendly and well informed on the features included on the vehicle I purchased. I enjoyed the experience and Ronnie did an excellent job; he was very friendly and well informed on the features included on the vehicle I purchased. I enjoyed the experience and felt I was treated courteously and fairly. More
by Rdm
Employees Worked With
February 25, 2019
They listen The staff listened to what I was needing, and found the exact vehicle I was looking for. Even though they didn't have the vehicle on their lot, they l The staff listened to what I was needing, and found the exact vehicle I was looking for. Even though they didn't have the vehicle on their lot, they located the one I needed and had it there the next day. More
by F150 Rules
Employees Worked With
Andrew Sansabrino, Tim Roche
February 24, 2019
informative, everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,an everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,and after problem worked on told me everything done and why they think problem is solved. but there was no answer to question how or why problem got there or will it return More
by tang lover
Employees Worked With
xavier norman in service,ross was tech
February 24, 2019
GOOD EXPERIENCE. Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank y Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank you. More
by don1119
Employees Worked With
Christina Root
February 23, 2019
Friendly staff Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC! More
by Fordgirl
Employees Worked With
Xavier Norman
February 22, 2019
Great service as always! Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the result of things fixed etc. As always will bring in my car for the most part, because of the thoroughness and courtesy of the staff. had a great chat with Casey and with Christina and they feel like friends! Cant be bad right?! More
by Tunatater
Employees Worked With
Lynn Jared, Bill, Christina, Casey.
