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Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,228 reviews

March 14, 2019

Awesome awesome dealership. Awesome awesome people Nothing but winners once you walk through those doors! I love Ford-Lincoln of Cookeville! There's no place like home! The service, professionalism, an More

by Billyhummel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mollinet should be one of the top names in the game!, Brandon Farley, Kevin Parrish , Chad Shelton, James Dills , Rusty Price , Ethan Deloach
Mar 15, 2019 -

Ford of Cookeville responded

Thanks for your review!

March 14, 2019

Great Experience I have bought several vehicles from cookeville Ford, the Experience just keep getting better. Devon is great to work with and always makes things easy More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Casey, thank you for taking the time to leave us your review. We appreciate you choosing FLOC for your purchases. Glad to hear Devan, Joe, and Layne always make your purchases as convenient as possible. Please let us know if there is anything else we can do for you before your next visit.

March 13, 2019

Nick is a Great Salesman I bought a Lincoln MKC from Ford Lincoln of Cookeville in January of 2019. We had worked with Nick previously, so we again decided to do our business More

by dwdavidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for sharing your review with us. We are glad to hear Nick got you all hooked up in your new Lincoln MKC and communicated with you every step of the way. Please let us know if there is anything else our team can do for you.

March 13, 2019

AMAZING!!!!!! Tried for a long time to get my dream Mustang and was told NO....ALOT!!!! Went to Ford Lincoln of Cookeville and worked with Racheal Tazelaar and Ray More

by Wanda M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Moyer, Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thanks Wanda! We really appreciate you coming to see us. Welcome to #FLOCFamily!

March 13, 2019

Had the best sales woman: Rachel!!! Went above &beyond to make our experience pleasant even when i was sick. The staff invited us to lunch and answered all our questions and concerns in More

by 4runnerthrilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your review! We appreciate the kind words about our dealership and staff. Very glad to hear Racheal took excellent care of you during your visit. Thanks for choosing us at FLOC.

March 13, 2019

It was worth the 3.5 hour drive. Racheal Tazelaar is the best salesperson I've ever dealt with. After searching the Southeast I found the exact f250 that met my specific needs at Ford More

by Arcadia77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you so much for the kind words! Glad to hear Racheal made your visit a great one. We really appreciate you driving so far to give us an opportunity to help you get in the F250. We hope you are loving it. Please let us know if there is anything else we can do for you in the future.

March 13, 2019

Best car buying experience EVER! Rachael was phenomenal from beginning to end. She listened to what I wanted and had the knowledge along with a 'can-do' attitude to get me in my ride. More

by Jbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar, Nick Johnson
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with us. We love it when our customers tell us it was the best car buying experience they've ever had. We are happy to hear Nick and Racheal provided you with excellent service during your purchase. Please let us know if there is anything else our team can do to serve you. Thanks again for coming to see us at FLOC!

March 13, 2019

Purchased Ford Edge Racheal went above and beyond to find me a small SUV within my price range. She provided excellent customer service. I will recommend Racheal and the More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for the kind review! It is greatly appreciated by Racheal and the rest of our staff.

March 13, 2019

Superb I had one the fastest and best experiences ever purchasing my new vehicle through Rachael. She was super easy to work with and absolutely wanted to he More

by Justin151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review! Racheal and our entire staff at FLOC greatly appreciates it. We hope you enjoy the new ride. Please let us know if there is anything else we can do fo you.

March 13, 2019

Awesome Salesman!! I brought my friend in to get a used car and reassured her that Nick would be the one to talk to for excellent help! We were not disappointed in any w More

by Deeann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 13, 2019 -

Ford of Cookeville responded

Deeann, thank you for taking the time to share your review. We are pleased to hear Nick exceeded your expectations. We hope yu enjoy the new ride, please let us know if there is anything else our team can do for you in the near future!

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