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Ford of Cookeville

Cookeville, TN

4.9
1,144 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,144 reviews

March 09, 2019

Thank You Thank you for being respectful and courteous of me and my time. I was told they would try to get me in and out within an hour. Being a recent widow an More

by Hhibeachbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review! We are terribly sorry to hear the news of the recent passing of your husband. If there is anything our dealership can do for you in the future please feel free to call us. We will be here for you! Thanks again for coming to see us at FLOC.

March 09, 2019

Quick oil change Dealership was quick on getting my car in for an unscheduled oil change, very polite and up front about charges. Great dealship, would recommend to an More

by Corymarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in service
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are glad to hear our service department took great care of you!

March 09, 2019

Love my car & the experience! It was an awesome experience from the start! Wanda got me set up with Rachael & she was so much help! She would even answer my texts while she wasn’t More

by kbyrd94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Mathis , Racheal Tazelaar
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with us at FLOC. Racheal and Wanda are two of our best on staff! We are glad to hear they took great care of you for your purchase. If there is anything else we can do, please feel free to reach back out at anytime.

March 08, 2019

Unbelievably classy. Exceptional service and care! This is far and away the easiest experience I have ever had with the dealership. I personally talk to over five of the team members at the dealership, More

by Zach B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Jared, Doug Phillips
Mar 11, 2019 -

Ford of Cookeville responded

Zach, thank you so much for the review and kind words! We are glad to hear our staff took excellent care of you during your visit and made your car buying experience a great one. Please let us know if there is anything else we can do to assist you in the future, we always want to make sure our customers are taken care of well after the sale. Thanks again for coming to see us and welcome to the #FLOCFamily.

March 08, 2019

Great service! Great car! Mike Cox was friendly, helpful and very knowledgeable about the car we bought. He took us through the whole process answering all our questions. We ar More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are pleased to hear Mike took great care of you during your visit. We hope you enjoy the new Lincoln MKX! Let us know if Mike or our staff can do anything else to serve you in the future. Thanks again for choosing to come see us at FLOC.

March 08, 2019

Quick and to the point. Incredibly quick, I told him what I wanted and he made it happen. Could not of asked for a better salesman. I recommend going here!! More

by Aceslash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for the review! Josh is one of the best on staff. We are glad to hear he made your car buying experience a great one. Please let us know if we can do anything for you in the near future.

March 08, 2019

Great Customer Service Great customer service, went above and beyond and made sure we got the best deal out there. definitely will recommend this young man to others looking More

by stanggang9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with our dealership. We are glad to hear Josh took excellent care of you during your visit. If there is anything else our staff can do for you, please feel free to reach out anytime. Welcome to the #FLOCFamily!

March 08, 2019

Great place Very friendly knowledgeable people. Great prices, great selection of all sorts of vehicles. I would highly recommend to anyone who is looking for a ne More

by Williams828!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with us. Glad to hear Josh made your car buying experience a great one. Please let us know if there is anything Josh or our staff can do for you before your service visit. Thanks again for choosing to come see us at FLOC.

March 05, 2019

Great Job Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! More

by Ford-F250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review! It is greatly appreciated by our staff. We appreciate you coming back to service your truck with us at FLOC. Let us know if our team can do anything else for you before your next service visit.

March 04, 2019

Great place!! The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles an More

by Msjulia4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
Mar 04, 2019 -

Ford of Cookeville responded

Thank you for your review! Christina does a great job for us in our service bays, glad to hear she took excellent care of you during your visit. Come back and see us again in the near future!

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