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Ford of Cookeville

Cookeville, TN

4.9
1,144 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,144 reviews

March 12, 2019

Excellent customer service and Quality vehicles Racheal took the ti.e to listen to my needs and went above and beyond to ensure that I got the best car for me and my family in the price range that w More

by kdunfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 12, 2019 -

Ford of Cookeville responded

Thank you for your review! Racheal does a great job ensuring her customers are always taken care of through the entire car buying process. We are thrilled to hear she took excellent care of you during your visit. Please feel free to give us a call anytime if there is anything else we can do to be of assistance.

March 12, 2019

Amazing salesman I went to the dealership one day just to look and ended up trading in my 07 jeep for a 2016 f150. Nick stuck to my needs as much as he could instead o More

by Jackief150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 12, 2019 -

Ford of Cookeville responded

Thank you for the review Jackie! Glad to hear Nick took the time to find you a vehicle that fit the needs you were looking for. Please let us know if there is anything our team at FLOC can do for you!

March 12, 2019

We had an Amazing salesman and Service ! This was our first purchase in years and everything was awesome Chad Shelton was great! Everything was took care of when we arrived, we signed and pic More

by GRJones2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the review. We are glad to hear Chad took excellent care of you during your visit. We appreciate you coming to see us at FLOC. Please let us know if there is anything else we can do for you. Welcome to the #FLOCFamily

March 12, 2019

Exceptional experience, salesman Kevin Parrish was awesome Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and th More

by JB Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Hummel - he is the reason I deal with this dealership!, Kevin Parrish
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the review JB! Billy is an excellent employee for us out in our service bays. Glad to hear Kevin got you all taken care of on the new Edge. Please let us know if there is anything else our team can do for you.

March 12, 2019

The best! Kevin Parrish helped us find the perfect truck for us and I have to say this was the best experience we’ve had purchasing a vehicle ever. Friendly, ve More

by CindaTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce, Kevin Parrish
Mar 13, 2019 -

Ford of Cookeville responded

Thanks for the review! Glad to hear Kevin got you all taken care of on the purchase of your new truck. Please let us know if there is anything else our team can do for you.

March 12, 2019

Family Vehicle Purchase Ford Lincoln beyond exceeded my expectations for our car buying experience. Friendly staff and a family oriented business made our time at the dealers More

by karseyconohan-1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Farley, Racheal Tazelaar, Chad Shelton, Mike Cox
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review Karsey! We are pleased to hear your experience at FLOC was a great one. Please reach out to us anytime if there is anything else we can do for you.

March 12, 2019

Such a sweet fellow helped me Josh was my salesman. He was very nice and a kind young man. Made me feel very comfortable. Loved my experience!!! Would go back next time and ask More

by Time to shop!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review! Glad to hear Josh took great care of you. He is such a sweet fellow isn't he? Please let us know if Josh or our team can do anything else for you.

March 12, 2019

It was meant to be My first time at Ford Lincoln, I did not enjoy it, so I thought I wasn't going to go back. A few months later, I met Noreen at my job. After a short a More

by JustCallMeBlaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for the review Blaze! We appreciate you sharing your experience with us. Noreen is pretty awesome isn't she? We are thrilled to hear her and Joe took excellent care of you during your new car purchase. We hope you enjoy Cyrus! Please let us know if there is anything else we can do for you.

March 12, 2019

Awesome buying experience Found the truck on line. Talked to Racheal on the phone through out the week. She was very honest and took extra pictures of the truck and sent them. More

by Monty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review!

March 12, 2019

Easy to deal with. Cookeville Ford made it a easy transaction. Very nice and accommodating. I would recommend cookeville ford to my friends. They need a commercial line More

by Hunter66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for your review. We are glad to hear Kevin took great care of you during your purchase. Please reach back out if there is anything else we can do for you.

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