Back

Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Contact Dealership

1600 Interstate Drive

Cookeville, TN

38501

Directions

By Type

Showing 1,228 reviews

March 20, 2019

Helpful, informative, understanding, above and beyond I will recommend you guys to everyone, I know. Ford was very welcoming and everyone had a huge smiles that also was very welcoming. Nick was the most More

by Weaver24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review and joining the #FLOCFamily! We are happy to hear Nick was so helpful during your purchase. We hope you are enjoying the truck! Let us know if we can do anything else for you.

March 19, 2019

Need a car now My wife and I drove around the dealership Sunday looking for a used car we saw posted online, though we couldn't find it and the dealership was closed More

by Willndonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gailmard
Mar 19, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Will took great care of you during your purchase. We hope you are loving the new ride. Please reach out to will or any of our staff if there is anything we can do for you before your next service visit.

March 19, 2019

good experience very seldom do you walk away from a car dealership feeling like you got the best deal out there. David Martin made me feel like I accomplished my goal More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are glad to hear David took great care of you and worked together with you to accomplish your goal with your purchase. Please let us know if there is anything else our team can do for you.

March 19, 2019

Unparalleled Customer Service I had a great experience at the dealership. Every person I had an interaction with was super professional and helpful, especially my sales consultant More

by HuskyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review. David is an all star on our sales staff! Pleased to hear he answered all your questions and provided you excellent service during your visit. We hope you enjoy the new ride! If there is anything else we can do for you, please don't hesitate to reach out.

March 19, 2019

Great experience Ethan was great and we would definitely buy from him and ford Lincoln of cookville again. Thanks for the great and best easy sales experience. More

by Jeff18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 21, 2019 -

Ford of Cookeville responded

Jeff, thank you for leaving us your review. We are happy to hear Ethan made your visit at FLOC a great one!

March 19, 2019

Awesome Nick is awesome! We were having to purchase an SUV to accommodate our growing family. Nick came to the rescue and took care of us treating us like fam More

by twinlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 21, 2019 -

Ford of Cookeville responded

Thank you for the review. Glad to hear Nick was there for you every step of the way during your purchase. Hope you enjoy the new SUV. Welcome to the #FLOCFamily!

March 18, 2019

Super easy The dealership found a car to fit my needs in the budget I stated. I just went about my business while they did the car shopping for me. It was a very More

by MommaX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 19, 2019 -

Ford of Cookeville responded

Thanks for taking the time to leave us your review. Glad to hear Nick and the rest of our team took excellent care of you during your purchase. We hope you enjoy the new car. Please let us know if we can be of any assistance to you in the near future. Welcome to the #FLOCFamily!

March 18, 2019

Family Reunion My personal experience is I feel very welcomed when I'm there .Every one is friendly and plesent to be around and the service is Awsome, and the peop More

by Mabuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Ford of Cookeville responded

Thank you for your review. We appreciate you choosing to come see our FLOC family and glad to hear Ronnie took excellent care of you during your visit.

March 17, 2019

Great Service and Experience Rusty was so helpful and easy to work with on the trade. He sold us a great used vehicle. He is so friendly and helpful. We will definitely look to More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Price
Mar 18, 2019 -

Ford of Cookeville responded

Kathy, thank you for the kind review. We are thrilled to hear Rusty was so friendly and helpful during your purchase. Please let us know if we can do anything else for you. We hope you are loving the new ride, welcome to the #FLOCFamily!

March 17, 2019

Made the whole experience very easy Josh did a great job! He was helpful, diligent, very friendly and worked very hard to ensure my car purchasing experience went as smooth and hassle fr More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 18, 2019 -

Ford of Cookeville responded

John, thank you for leaving us your review. We are glad to hear Josh was very helpful during your visit and made your car buying experience a smooth one. Please feel free to reach back out if there is anything we can do to assist you.

...
82
...