Ford of Cookeville

Smooth and hassle free After searching several websites and considering dozens of vehicles that ALMOST met my criteria, I asked Joe to see what he could find on the dealer a After searching several websites and considering dozens of vehicles that ALMOST met my criteria, I asked Joe to see what he could find on the dealer auction networks. He was able to find a few more, but still nothing that I wanted to pull the trigger on. I ultimately settled on 4 - none of which were perfect, but close enough. As a last ditch effort I decided to see if there were any of last year's models available new on the lot. Of course there weren't any, but what they DID have was a new model (this year) Explorer that checked every single box on my "must-have" list. I ended up paying only about $3000 more for a brand new one - and in some cases it was actually LESS than some of the used ones I was considering. Chad was very friendly and professional. He was prompt with his replies and handled everything in a timely manner. As a former customer of Joe's he came out to assist as well. Both of these guys are approachable and easy to talk to. I never felt pressured into anything. Finding exactly what I wanted on the lot made everything go so smoothly. Assuming they don't bring in a bunch of weirdos I will do business with Cookeville Ford for many years to come. More

Racheals review Racheal was responsive from our first contact. She followed through with every request. It’s obvious that she understands how clients want to be treat Racheal was responsive from our first contact. She followed through with every request. It’s obvious that she understands how clients want to be treated She made my experience almost fun I would definitely contact her again She gets an A+ for energy and effort and courtesy More

Bought a new car Rachel was awesome she kept looking for the right vehicle for me she stayed in close contact with me all the way through it she helped me get the fina Rachel was awesome she kept looking for the right vehicle for me she stayed in close contact with me all the way through it she helped me get the financing that I could afford she treated me like family highly recommend Rachel for any purchase new or used vehicle More

Scheduled Auro Maintenance and Recall Service I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I th I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I thought. The service advisor was very friendly and helpful. More

Best dealership in TN !!!! FLOC is a top notch dealership and I would recommend them to any family or friends that are looking for a new or used vehicle. Rock bottom prices and FLOC is a top notch dealership and I would recommend them to any family or friends that are looking for a new or used vehicle. Rock bottom prices and top of the line service in the same place is hard to find in a car lot but this place meets and exceeds and expectations !!!!! More

Hassle free car shopping Ford Lincoln of Cookeville made it easy for me to get a new vehicle. I told Chad Shelton what I wanted and how much I was looking to spend, and he too Ford Lincoln of Cookeville made it easy for me to get a new vehicle. I told Chad Shelton what I wanted and how much I was looking to spend, and he took care of the rest. I was very satisfied with the service I had at this dealership. More

Amazing experience Noreen Ribbs and Chad Shelton were absolutely amazing. My lease was coming to an end and they helped me look over all of my options to figure out what Noreen Ribbs and Chad Shelton were absolutely amazing. My lease was coming to an end and they helped me look over all of my options to figure out what the best deal would be for me. They are absolutely amazing people and the next time I am looking for a car I will most definitely be going to see them! More

Tolerant In the car business customers can be a real pain. I put nick through the wringer every step of the way. When he didn't have an answer he got one. I ha In the car business customers can be a real pain. I put nick through the wringer every step of the way. When he didn't have an answer he got one. I have bought two super duty trucks from Nick in the last 3 months. I am currently working on getting another one. Great guy to work with. Shout out to Lynn the used car manager as well. If anyone reads this review and buys from Nick tell him you want the Justan deal. Buy a truck and get a new hat free lol. More

Above and beyond Nick Johnson made our experience at Cookeville’s Ford dealership an excellent one. He was very helpful and understanding when it came to listening to Nick Johnson made our experience at Cookeville’s Ford dealership an excellent one. He was very helpful and understanding when it came to listening to what we were truly needing and looking for. He worked hard and efficiently to show us options that fit exactly what we were looking for and ensured that we left the dealership feeling fully satisfied and ecstatic in the final decision we made. Overall, Nick Johnson is an excellent employee and in my opinion a great asset to the Ford dealership. More

Nick Johnson Nick was awesome really nice and not pushe like most car salesmen ,really took his time with me and talked to me with respect .i didn’t buy this time Nick was awesome really nice and not pushe like most car salesmen ,really took his time with me and talked to me with respect .i didn’t buy this time but I will for sure to come back and buy from this nice young man More