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Ford of Cookeville

Cookeville, TN

4.9
1,144 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,145 reviews

March 13, 2019

Keri from Cookeville Excellent experience working with Matt Thomsen and Geoffery Root. They helped me with a used van that was within my budget AND suits my family's needs More

by Keri from Cookeville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thomsen
Mar 13, 2019 -

Ford of Cookeville responded

Keri, thank you for sharing your experience at our dealership with us. Pleased to hear Matt and Geoff took excellent care of you to get you in a vehicle that met all your needs. Please reach out if there is anything else we can do for you.

March 13, 2019

Great Experience From start to finish I had a great experience. The customer service was awesome! The salesman was very nice and made sure I was happy with my purchase More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks Anna, we are glad to hear your experience at our dealership was a great one and Ethan took excellent care of you during your purchase.

March 13, 2019

Rating Racheal-Tazelaar When I talk to Racheal-Tazelaar about her job Her excitement and zeal come through my phone. She is so proud of her job and her customers. She encour More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Debbie, thank you for the kind words! Racheal is definitely one of our most valuable employees. She truly cares about helping her customers and has a passion for making sure they are always taken care of during and after their purchase. We appreciated you coming to see us at FLOC.

March 13, 2019

Rachel was great!! I bought a new edge and Rachel was excellent. She was accommodating in every way and great to deal with. It was her first new sale and she done great! More

by Cind harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review! Please let us know if there is anything Racheal or the rest of our staff can do for you.

March 13, 2019

Great service and sales This is the second vehicle I purchased with Ford Lincoln of Cookeville. Both times the service and sales department above and beyond what they should More

by Olmstead98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with us. We appreciate you choosing us at FLOC for your recent vehicle purchases. Please let us know if there is anything else our team can do for you.

March 13, 2019

Amazing Racheal-Tazelaar was amazing very polite and very helpful and a very outstanding persons the dealership is the best ford place we have been to keep up More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review!

March 13, 2019

Quick an fast dealing Me and wife was looking for a van to accommodate our growing family. They were able to find what we where looking for and get it too us quickly and at More

by Gat38556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dills
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for sharing your experience with us. Glad to hear James and Joe got you hooked up in the new van for you and your family. Welcome to the #FLOCFamily!

March 13, 2019

Service Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine sai More

by somebodysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Norman
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for sharing your review with us about your recent service visit. Glad to hear Xavier provided you with excellent service. Please let us know if we can do anything for you before your next service visit.

March 13, 2019

Great great Rachel is a wonderful kind intelligent person and was very helpful. I will definitely recommend this dealership to all my friends and family. Thank yo More

by Jenifr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for the kind words! Glad to hear Racheal was so helpful during your visit.

March 13, 2019

Awesome sales staff I spoke with a pleasant lively aggressive but not overly aggressive sales rep Rachael, she was awesome and I would visit the dealership just because o More

by Ford rules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 13, 2019 -

Ford of Cookeville responded

Thank you very much for the review! Racheal definitely makes sure all of her customers receive the highest quality of service.

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