Ford of Cookeville

Great customer service Billy was so thoughtful and made sure that I understood everything that my truck needed and everything that was going to be done to it. Billy was so thoughtful and made sure that I understood everything that my truck needed and everything that was going to be done to it. More

Best dealership experience yet! Kevin helped me buy a car that I’ve been admiring since they first became available in the US... a Ford Fiesta ST. I’ve known him for many more years Kevin helped me buy a car that I’ve been admiring since they first became available in the US... a Ford Fiesta ST. I’ve known him for many more years than I care to admit, but that has little to do with why I gave him a 5star rating. I rated him/the dealership/my overall experience at 5 stars because, simply put, this was the easiest, most stress free car buying experience I’ve had in my lifetime! I wouldn’t hesitate to buy from Kevin or Cookeville Ford again, even for a second! I will happily refer friends and family!! More

Above and beyond satisfaction , Noreen was very pleasant ,helpful ,and professional as we were looking for a car ,she made us feel very important.and comfortable. She went over an , Noreen was very pleasant ,helpful ,and professional as we were looking for a car ,she made us feel very important.and comfortable. She went over and above willing to help us find a vehicle to fit our needs. The end result was we drove off with the car of our choice. More

Effective and Efficient wheel alignment Cookville Ford seems to have effectively and efficiently aligned my "wheels". Before the alignment, my car exhibited a slight vibration, accompanied Cookville Ford seems to have effectively and efficiently aligned my "wheels". Before the alignment, my car exhibited a slight vibration, accompanied with some extra road noise, while going down the highway. The vibration seems to have disappeared, and the ride is quieter. More

Strive to please! Thanks for working so hard to help us find the vehicle we wanted at a price we could afford! You made it easy to buy a car. Thanks for working so hard to help us find the vehicle we wanted at a price we could afford! You made it easy to buy a car. More

Professional Service I met with Casey Loftis in regard to service on my F150. He went above and beyond to cover what I was having done and reached out to me for approval t I met with Casey Loftis in regard to service on my F150. He went above and beyond to cover what I was having done and reached out to me for approval to do some un-scheduled required maintenance that could have caused me a big headache if I was in the middle of nowhere with a flat. I will return for service and for the purchase of my next Ford product. More

Fast and Friendly Service 5-Star service is the goal of Ford Lincoln of Cookeville and that's what Casey Loftis, Service Advisor, provided for me. He got me in for an oil chang 5-Star service is the goal of Ford Lincoln of Cookeville and that's what Casey Loftis, Service Advisor, provided for me. He got me in for an oil change and tire rotation on my F-150 truck very quickly and answered all questions I had. He is friendly and efficient. Thank You. More

Real good It was a good experience everyone was friendly and helpful. Will was great to work with and he answered all questions I had he was very knowledgeabl It was a good experience everyone was friendly and helpful. Will was great to work with and he answered all questions I had he was very knowledgeable More

Great help from great people Chad was very helpful in getting me exactly what I wanted. I would strongly suggest anyone e in need of a vehicle(new or used) come by and give this g Chad was very helpful in getting me exactly what I wanted. I would strongly suggest anyone e in need of a vehicle(new or used) come by and give this group a shout. More

New Purchase Loved this buying experience! It felt so nice being a woman and feeling comfortable enough to purchase a new vehicle without having to have my husban Loved this buying experience! It felt so nice being a woman and feeling comfortable enough to purchase a new vehicle without having to have my husband there in the process. More