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Ford of Cookeville

Cookeville, TN

5.0
1,226 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,226 reviews

May 16, 2019

Great experience Josh Brown was a great help in our decision to purchase a new 2019 Escape. He listened to our requests about a vehicle. He then provided us with vehic More

by Dagwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
May 17, 2019 -

Ford of Cookeville responded

Thank you for your review. We are pleased to hear Josh made your car buying experience with us a great one. Please let us know if there is anything else our team can do for you in the future.

May 14, 2019

She Made It Quick and Easy We were in and out much faster than we have ever been, and she was fantastic to work with! We will definitely buy from her again! More

by MindiBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Boyce, Racheal Tazelaar
May 16, 2019 -

Ford of Cookeville responded

Thank you for the review Mindi! We are pleased to hear Racheal and Layne made your car buying experience with us a great one. Please let us know if there is anything else our staff can do for you. We hope you enjoy the new ride, and thanks again for choosing us at FLOC!

May 12, 2019

Excellent These guys along with Mr Jared did a great job. They were all friendly, very helpful and very knowledgeable about the vehicle I purchased. Ethan is a More

by Gaw, jerry 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin, Ethan Deloach
May 13, 2019 -

Ford of Cookeville responded

Thank you for the review Jerry! We are glad to hear Lynn, Ethan, and David took excellent care of you during your visit. We really appreciate you giving us the chance to earn your business. Let us know if there is anything else we can do for you in the near future.

May 11, 2019

Great customer service I had a great experience. Rachael was awesome. If I had any questions she was there with an answer that I liked to hear. Thank you. More

by Pat817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roche, Racheal Tazelaar
May 13, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review. We are pleased to hear Racheal provided you with all the information you requested. Please let us know if there is anything else our team can do for you.

May 08, 2019

Love the view! We emailed Racheal-Tazelaar up to the time we bought our car from Ford Lincoln of Cookeville Tenn.. the Dealership was very inviting.. and Racheal she More

by Annbea40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
May 13, 2019 -

Ford of Cookeville responded

Thank you very much for taking the time to leave us your review. We appreciate you making the drive to come to Cookeville. You were in great hands with Racheal, she is one of our all-stars on staff. She definitely knows the best places for food in town as well. Glad to hear she made your car buying experience with us a great one. Come back and see us anytime, and welcome to the #FLOCFamily!

May 08, 2019

Great buying experience at Cookeville Ford I wanted to specific vehicle in the color that I wanted and they were able to fix me up with just exactly what I needed. I was very lucky to have Rac More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
May 13, 2019 -

Ford of Cookeville responded

Roger, thank you for taking the time to share the details of your visit with us. Racheal is one of the best in the business, always makes sure her customers are taken care of before and after the sale. We are glad to hear she went above and beyond to make sure your car buying experience was a great one. Please feel free to reach out to us if there is anything we can do for you.

May 07, 2019

Great Rachel was the best salesman I have ever worked with. I will definitely buy my next car from her. She listened to my needs and wants and I could not More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
May 07, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us a review Rebecca. We are thrilled to hear Racheal made sure your car buying experience with us was a great one. Please feel free to reach out anytime if there is anything else our team can do for you. We hope you enjoy the new ride. Welcome to the #FLOCFamily!

May 07, 2019

Excellent in every way! Everything went fine! Christina Root was very nice and handled the servicing of my car very efficiently. I had my car serviced, washed, and was ready More

by davis2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
May 13, 2019 -

Ford of Cookeville responded

Thank you for the review. Glad to hear Christina took excellent care of you during your visit. We appreciate you choosing to service your vehicle with us at FLOC.

May 04, 2019

New F-150 Great experience working with Geoff and Ethan. I ordered a new truck to be built and grateful to Geoff for his suggestions before placing the order. W More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Deloach
May 13, 2019 -

Ford of Cookeville responded

Ron, thank you for the review. We are pleased to hear Geoff and Ethan made sure your car buying experience with us was a great one. We hope you are loving the new truck. Please let us know if we can do anything else for you in the near future.

May 03, 2019

Best and most reliable sales and service I have bought at least 3 cars and recommended friends to do the same, from this dealer and service my Raptor there always. And always brilliant and r More

by tunatater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do/ug Phillips, Lynn Jared, Travis (finance)
May 03, 2019 -

Ford of Cookeville responded

Thank you for the kind words! We appreciate you taking the time to leave us your review. Glad to hear Doug, Lynn, and Travis made sure your car buying experience was a great one. Please feel free to reach out anytime if there is anything else we can do for you before your next service visit.

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