Ford of Cookeville

Very Pleased! Everyone was friendly, knowledgeable, and at no time did I ever feel pressured to have any maintenance work that wasn't needed. The work that was done Everyone was friendly, knowledgeable, and at no time did I ever feel pressured to have any maintenance work that wasn't needed. The work that was done was explained in layman's terms (I admit, I know nothing about automobiles) and I am very pleased. More

Great Ecperience I called at a busy time and everyone was nice and took the time to answer my questions. My salesmen Lyle was the best sales persons I have ever dealt I called at a busy time and everyone was nice and took the time to answer my questions. My salesmen Lyle was the best sales persons I have ever dealt with. They did not have the truck in stock I wanted but went the extra mile to find it an delivered it to my home. Also offered me a truck while waiting on mine. More

Great Service Thank you for all you do to keep my Ford running great! I bought my Ford F150 in 2015 and have been back for all the service on my truck. Thanks Thank you for all you do to keep my Ford running great! I bought my Ford F150 in 2015 and have been back for all the service on my truck. Thanks More

How about that Lyle the Canadian, eh? Lyle made our long distance car buying experience a breeze. He was very responsive and followed up quickly with any questions we had. He has also followed up with us distance car buying experience a breeze. He was very responsive and followed up quickly with any questions we had. He has also followed up with us after the sale. Everyone at the dealership was very accommodating. We were greeted as soon as we walked in and offered something to drink. I would definitely recommend them.i More

They got me right in for repairs and started working right away. She kept me informed about pricing and how long it would take. The edge runs great now. right away. She kept me informed about pricing and how long it would take. The edge runs great now. More

Awesome Christina always delivers the best in service!! Christina goes above and beyond!! In and out quickly, no complaints. The entire dealership does an awe Christina always delivers the best in service!! Christina goes above and beyond!! In and out quickly, no complaints. The entire dealership does an awesome job! More

Professional, friendly dealership I already knew exactly what I was looking for when I called the dealership. When I showed up to view, it was already warmed up and waiting for me. N I already knew exactly what I was looking for when I called the dealership. When I showed up to view, it was already warmed up and waiting for me. Negotiations were easy and the staff wonderful. Lyle "The Canadian" was wonderful to work with. He also followed up with me a few times to ensure I was happy and satisfied with my purchase; even helping me obtain a spare key. I did have to go back to redo the paperwork as they were able to find me a better interest rate! This showed me how highly they regard their relationship to the customer … Highly recommend this dealership and their friendly, professional staff. More

Fair and Friendly I was contacted almost immediately after expressing my interest in a vehicle. The follow up was quick and professional. My sales associate provided di I was contacted almost immediately after expressing my interest in a vehicle. The follow up was quick and professional. My sales associate provided different models for test drives as well as the one I had called on. After the vehicle was selected the "deal" was completed fairly quickly. The sales person was knowledgeable and very accommodating. I have dealt with the same dealer in Florida for the last 17 years, so I was a little anxious about using a new dealership. Overall I have to say it was a pleasant experience due to my sales associate, Will. More

Quick Service I had my oil and fuel filter changed. Truck washed. In & out in under an hour. Christina is AWESOME!!!!! Really knowledgeable when it comes to Ford I had my oil and fuel filter changed. Truck washed. In & out in under an hour. Christina is AWESOME!!!!! Really knowledgeable when it comes to Ford products. More

I had not been to the service department before , and they were super nice, efficient, and helpful. That’s all I have to say about that. they were super nice, efficient, and helpful. That’s all I have to say about that. More