Ford of Cookeville

Service department was very nice and accommodating. They were prompt & efficient to research my account and provide direction as to how I should proceed. Casey was wonderful and very helpful! He went above were prompt & efficient to research my account and provide direction as to how I should proceed. Casey was wonderful and very helpful! He went above & beyond to help me. More

We just bought our fourth truck from Cookville Ford we did most of the deal over the phone with David Martin and he was great to work with and no pressure. They didn’t have the truck we wanted but within did most of the deal over the phone with David Martin and he was great to work with and no pressure. They didn’t have the truck we wanted but within 24 hours found it at one of their partner lots and got it brought to Cookeville. When we went to pick it up, they had the paperwork ready and all we had to do was go sign. They even filled the truck up with a full tank of gas and gave us a $200 credit to us in service in the future. Great service and a great place to buy your next vehicle. More

Even though service department was slammed, they were attentive (as always) and performed the service in less time that they told me. Always spot on and great to work with! attentive (as always) and performed the service in less time that they told me. Always spot on and great to work with! More

Fast Friendly Service The young man who welcomed me and arranged my service was very well mannered and polite! I will definitely return to this dealership for service. Th The young man who welcomed me and arranged my service was very well mannered and polite! I will definitely return to this dealership for service. Thanks More

Great experiance. Easy drop off and check in. They Called when my truck was ready. Everything was ready to go when I got here. Again it was a great experience Called when my truck was ready. Everything was ready to go when I got here. Again it was a great experience More

Lyle "The Canadian " answered my online request fast, and provided me a video of the trucks I was interested in. When I got to the dealership, Lyle showed us the truck that was everything I wanted and more. provided me a video of the trucks I was interested in. When I got to the dealership, Lyle showed us the truck that was everything I wanted and more. Buying was painless and Lynn in Finance described add on protections in detail. Overall the personal service they provided, was welcomed. Customer for life. More

Easy Transaction Lyle and his team were very helpful & knowledgeable. He knew virtually every question I asked him, & if he didn't he did what it took to get one. Wh Lyle and his team were very helpful & knowledgeable. He knew virtually every question I asked him, & if he didn't he did what it took to get one. What blew my mind is they ONLY asked once about an extended warranty. Other dealers have put me in a room with 2-3 guys for 30 minutes or longer to tell me how stupid I was if I didn't give them a few thousand for an extended warranty. I can't stand a pushy annoying salesperson! The finance guy was awesome (Travis I think) too. This vehicle should last me a while, but I will have to look up Lyle in several years for the next one. Thanks Lyle! More

Great Experience! Thank you so much to Lyle Heisz as well as the rest of the staff for all your help in getting my daughter in her first car!!! Thank you so much to Lyle Heisz as well as the rest of the staff for all your help in getting my daughter in her first car!!! More