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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
August 25, 2020
To Whom it May Concern,I was very satisfied and pleased To Whom it May Concern, I was very satisfied and pleased with excellent efficient work. Costumer serves was excellent.Everybody ay the Ford Lincol To Whom it May Concern, I was very satisfied and pleased with excellent efficient work. Costumer serves was excellent.Everybody ay the Ford Lincoln Cookville Delearship was helpful very polite and efficient . Thank you very much, Sincerely , Birgit Welch More
by blutjung4
Employees Worked With
Christine
August 25, 2020
Great professional service every time. Quick and easy, in and out. Everything explained thoroughly before service was performed. Would highly recommend this dealership to anyone. and out. Everything explained thoroughly before service was performed. Would highly recommend this dealership to anyone. More
by walker75
Employees Worked With
Casey Loftis and Greg Copley
August 21, 2020
Lyle was a great Guy. Knew what he was doing. Wasn’t pushy and I would tell anybody to ask for him. Even get free car washes anytime I need one pushy and I would tell anybody to ask for him. Even get free car washes anytime I need one More
by alajac
August 17, 2020
Great service staff , Christina Root and Ryan Mollinet are great, every time I have a concern they handle it very professionally .and great mechanics working on the vehicles . Very clean environment too! are great, every time I have a concern they handle it very professionally .and great mechanics working on the vehicles . Very clean environment too! I would like to make a suggestion , those guys and girls in the service tunnel need A/C ! More
by joshuagunter99
Employees Worked With
Christina Root
August 16, 2020
Service for car I am most pleased with the service department. They are very courteous and professional every time I have my car in for service. Thank you Christina. I am most pleased with the service department. They are very courteous and professional every time I have my car in for service. Thank you Christina. More
by davis2018
Employees Worked With
Christina Root
August 14, 2020
Great people, great service. You can’t ask for better people to work with. We appreciated all the help Nick Johnson gave us while finding our new vehicle. people to work with. We appreciated all the help Nick Johnson gave us while finding our new vehicle. More
by jawest7
Employees Worked With
Nick Johnson
August 13, 2020
expierence the salesman was awesome he took the time to work with us until we got the deal we were comfortable with and was friendly the entire time the salesman was awesome he took the time to work with us until we got the deal we were comfortable with and was friendly the entire time More
by terri_rhoton
August 12, 2020
Great Service Great service. Lyle was a true professionals and very helpful. Friendly, knowledgeable and answered all questions. Very happy with the service and wou Great service. Lyle was a true professionals and very helpful. Friendly, knowledgeable and answered all questions. Very happy with the service and would recommend it. More
by johnwclucas
Employees Worked With
Lyle Heisz
August 12, 2020
Had a good experience, Josh was very helpful. Look forward to more purchases. I like my truck, thanks thanks thanks thanks thanks thanks thanks thanks forward to more purchases. I like my truck, thanks thanks thanks thanks thanks thanks thanks thanks More
by Jphillips
Employees Worked With
Josh Brown
August 10, 2020
Salesman Michael did a excellent job for us. He was very courteous and helpful, and extremely knowledgeable I would highly recommend Mike to anyone. 5 plus S Michael did a excellent job for us. He was very courteous and helpful, and extremely knowledgeable I would highly recommend Mike to anyone. 5 plus Stars rating. I did not work with any other salesman but during my time there I did pass by several salesman and they were all very pleasant and courteous. More
by Brisco
Employees Worked With
Finance guy, Michael Williams
