Back

Ford of Cookeville

Cookeville, TN

5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Contact Dealership

1600 Interstate Drive

Cookeville, TN

38501

Directions

By Type

Showing 1,224 reviews

April 28, 2021

Lyle was the best salesman I have ever met in my life. He stuck with me for over a month to find the most perfect car for me! Multiple phone calls and emails were exchanged before I finally decided on the ri More

by emily.paige
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We are so thrilled that you found just the perfect car for you! Our team will always do whatever it takes to make sure you find the best fit! Thank YOU for the great review and for giving us the opportunity to earn your business!

April 10, 2021

I don't usually buy cars from dealerships, but Lyle Heisz at Ford Lincoln of Cookeville made buying the exact truck I was after incredibly easy. He worked with me remotely, provided the information I asked f More

by justinmskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thanks so very much for such a kind review! We're thrilled to serve our customers from all over!

March 29, 2021

The experience I had at cookeville Ford Lincoln was fantastic . Lyle was so helpful in the process also Travis in the closing process was great. More

by evalyngreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thank you for a great review, and thank you for allowing us to assist you in finding the right car for YOU!

March 22, 2021

Best buying experience we have ever had. Kyle was professional, courteous and communicated well. His assessment of the vehicle we were purchasing was accurate and without any surprises. The managemen More

by randyjmcfalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson, David Martin, Josh Brown, Ethan Deloach, Lyle Heisz, Andrew Kesler
Jun 14, 2021 -

Ford of Cookeville responded

Thank you, McFalls family! Welcome to the FLOC crew, and we hope you are loving your new ride!

March 20, 2021

It was such a pleasure doing business with Lyle Heisz at Cookeville Ford Lincoln to find the exact car we wanted. He went the extra mile to be sure everything was just right and kept us informed of the prog More

by L. Barr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We're so glad you had a great experience! We hope you'll be back again and again, and we appreciate you spreading the word about our amazing team to your friends and family!

March 15, 2021

These guys are amazing. Lyle went above and beyond to make my dreams a reality. Awesome finance department as well. I will do all future business with them. 5 STARS! More

by amberandana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thank you for such a kind review, but thank you MOST for allowing us to meet you and work with you! We hope you're loving your new ride!

March 07, 2021

Great experience, friendly staff, easy to do business with. Had all of my paperwork completed prior to my arrival from out of town. Lyle was great, definitely recommend him! More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thank you so much for the opportunity to earn your business! We hope you are still enjoying your new ride!

February 23, 2021

Lyle worked hard and communicated well throughout the process. We love our car and got a great deal. We highly recommend. The only downside was having to write all these words for the review. That part i More

by lew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thanks so much for the great review! We hope you are still loving your new ride!

February 18, 2021

Great sales man did everything he said he was gonna do followed threw couldn't ask for better service!Even in the snow ❄ they didn't disappoint! More

by Tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

We so appreciate the chance to help you find your vehicle! We're here if you need any assistance, and we hope you are still loving your new ride!

February 07, 2021

fast response from online inquiry, Lyle Heisz was very courteous and upfront - the vehicle I inquired about was sold, he also called me to let me know he found a similar vehicle which I really appreciated More

by RLUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jun 14, 2021 -

Ford of Cookeville responded

Thank you so much for such a kind review! We are honored to have had the opportunity to earn your business!

...
43
...