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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
November 11, 2022
Lyle, the salesman was very attentive and because this was an ev which he was not familiar with, he sought had answers to our which he could not answer. A good experience dealing with Lyle, but the overal was an ev which he was not familiar with, he sought had answers to our which he could not answer. A good experience dealing with Lyle, but the overall experience with the dealership was poor due to their high pressure tactics in trying to make the sale. More
by craigbdomino
Employees Worked With
Lyle Heisz
August 26, 2022
Lyle and Pancho took all of the fear about buying my new Bronco. Even though I ordered and waited for my truck to be built, I still had anxiety when my delivery date arrived. Truly enjoyed getting to know m Bronco. Even though I ordered and waited for my truck to be built, I still had anxiety when my delivery date arrived. Truly enjoyed getting to know my salesman and staff at the dealership and appreciated the no pressure approach to making my purchase experience great. I highly recommend Cookeville Ford and Lincoln for your next auto purchase. More
by chrismanus
Employees Worked With
Lyle Heisz
July 23, 2022
No pressure sales. Lyle worked hard to get me the best deal and I love my truck. Great staff all around. Highly recommend! Lyle worked hard to get me the best deal and I love my truck. Great staff all around. Highly recommend! More
by C Byrd
Employees Worked With
Ethan Deloach, Lyle Heisz
July 23, 2022
Devan stayed in touch and oriented to the new Ford Lightning; appreciate everyones efforts getting the truck to me Lightning; appreciate everyones efforts getting the truck to me More
by todnlambert
Employees Worked With
July 21, 2022
Our salesman Brent Smith did everything he could to make our buying a car quick. Highly recommend Brent and Ford of Cookeville, Tn! our buying a car quick. Highly recommend Brent and Ford of Cookeville, Tn! More
by Jryjny
Employees Worked With
April 30, 2022
Great process and very speedy and knowledgeable staff. Will be looking to them for future purchases Will be looking to them for future purchases More
by ataraxianprince
Employees Worked With
Other Employees :
Michael Williams, Nick Johnson, David Martin, Josh Brown, Will Ray, Ethan Deloach, Lyle Heisz, Andrew Kesler
