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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
May 31, 2023
Awesome customer service. Very friendly and great to work with! Make the truck buying experience very easy and enjoyable. Very friendly and great to work with! Make the truck buying experience very easy and enjoyable. More
by Codyawest16
Employees Worked With
May 31, 2023
Nathan is a kind, caring salesman. He truly wants to help you find a vehicle that best fits your life and your budget. When you work with him you feel like family not a customer. He truly wants to help you find a vehicle that best fits your life and your budget. When you work with him you feel like family not a customer. More
by S.Ateli
Employees Worked With
May 31, 2023
This dealership had a very friendly and helpful staff. Everyone we met was very courteous. We were given the utmost attention, and our car salesman, Nathan Monroe, helped us meet all of our family needs. Everyone we met was very courteous. We were given the utmost attention, and our car salesman, Nathan Monroe, helped us meet all of our family needs. He went above and beyond to help us find the right vehicle for our family of four! We had exceptional service! The dealership is very clean and very accommodating for its customers. They offer great perks if you purchase from them. They had reasonable prices and nice inventory compared to most vehicles on the market. I would definitely buy from this dealership again! I highly recommend this dealership! More
by Kindal F
Employees Worked With
May 31, 2023
They make you feel like family. They also try to give you the best deal possible. My sales guy was the best Nathan Monroe. They also try to give you the best deal possible. My sales guy was the best Nathan Monroe. More
by Nbrady22
May 31, 2023
Friendly service and ready to help you find your Dream Ride for your next adventure. Ride for your next adventure. More
by Tfranklin
Employees Worked With
May 31, 2023
Nathan is a great knowledgeable sales associate. He will always be honest with you. I've known him for years. He will always be honest with you. I've known him for years. More
by bigdaddyj80
Employees Worked With
May 26, 2023
Mike Williams was great to work with on buying my truck. I would recommend him to any one. He was not pushy, like a lot of salesman are and he would make sure he would get you a good deal. I am not a ford g I would recommend him to any one. He was not pushy, like a lot of salesman are and he would make sure he would get you a good deal. I am not a ford guy by no means but they have different brands in pre owned which is what a bought from. Mr. mike was honest and upfront on anything he knew on the vehicle, and that means a lot to me. Ford Lincoln of cookeville, you have my business as long as Mike Williams is my salesman. Thank you More
by Matthew G.
Employees Worked With
Michael Williams
May 22, 2023
If Sean is a reflection of the core group at Cookeville Ford... we are all in. Very personable dedicated and approachable. Made an effort to stay in touch and keep informed about progress during the buil Ford... we are all in. Very personable dedicated and approachable. Made an effort to stay in touch and keep informed about progress during the build process. Will certainly not hesitate to recommend him and your dealership. Thanks y'all for a painless process. (except the (wait) More
by garyasmith48
Employees Worked With
Gregory in service. Nice attitude., Sean Mullikin
