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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
June 09, 2023
If you are looking for excellent customer service Nathan is definitely there for you!! Go see him! is definitely there for you!! Go see him! More
by Lovelifenurse
Employees Worked With
June 09, 2023
Nathan was great to work with in ordering our Bronco. He went above and beyond to assure we got it built exactly the way we wanted it . He was very knowledgeable with the ordering process from start to f He went above and beyond to assure we got it built exactly the way we wanted it . He was very knowledgeable with the ordering process from start to finish and was able to answer all of questions. I highly recommend Nathan Monroe! More
by tabithawilliamson37
Employees Worked With
June 08, 2023
Nathan is absolutely knowledgeable, and quick to help you! He will help get you in the vehicle that you want. I definitely recommend this salesman! you! He will help get you in the vehicle that you want. I definitely recommend this salesman! More
by Hkhuff696
Employees Worked With
June 08, 2023
Nathan is absolutely Amazing, knowledgeable, and quick to help you! I definitely recommend this salesman! help you! I definitely recommend this salesman! More
by Chuffman1
Employees Worked With
June 07, 2023
I have all my vehicle work done at Ford. These folks are always great to me. These folks are always great to me. More
by Stormy
Employees Worked With
June 05, 2023
Nathan was very kind and friendly! He made the test drive fun with his jokes! Thank you! He made the test drive fun with his jokes! Thank you! More
by dyerholly69
Employees Worked With
June 05, 2023
Nathan was so easy to deal with, I felt like I had known him a long time. He was very knowledgeable about the car, answered all of my questions. him a long time. He was very knowledgeable about the car, answered all of my questions. More
by Cynthia Pullum
June 02, 2023
Nathan did a great job, communicating and helping us through the process of purchasing our new F-350 Tremor. Everything he did was upfront and honest. I would highly recommend going to see Nathan, to an through the process of purchasing our new F-350 Tremor. Everything he did was upfront and honest. I would highly recommend going to see Nathan, to anyone in the market for a new or used vehicle. More
by mead_r
Employees Worked With
June 01, 2023
Dakota Baker sold us our Bronco Sport at the time nobody could get a Bronco outside of ordering one with months of waiting! He found the exact Bronco in the perfect color with the trim package he recommende could get a Bronco outside of ordering one with months of waiting! He found the exact Bronco in the perfect color with the trim package he recommended! He is knowledgeable and genuine! I never once felt pressured only taken care of! The experience of purchasing our Bronco with Ford Lincoln of Cookeville was the best we have ever had! More
by Caroline Rogers
Employees Worked With
