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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,224 reviews

July 25, 2023

Dakota is a great salesman, I would highly recommend him to anyone looking to purchase a new or used vehicle. More

by JDP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harper
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Jul 28, 2023 -

Ford of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford Lincoln of Cookeville to have earned it.

July 25, 2023

Ford cookeville is one of the best Ford dealers I have ever been to! Dakota Baker is so helpful and knows all you need to know about cars! He was also so sweet with my 2 year old son! More

by victoria.alexis91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 25, 2023

Dakota helped me build my dream truck. The whole process was honest and easy. By far my best dealer experience and I will be going back for future vehicles. More

by jsldavisfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Ford of Cookeville responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Ford Lincoln of Cookeville, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

July 24, 2023

Hey guys go see Dakota amazing dealership and service. They were awesome and very respectful. I just want to say thank you for putting up with me Dakota and to Layne for getting everything taken care of. More

by breeding.1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce and Ronnie Jagnandan, Ethan Deloach
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Jul 27, 2023 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 24, 2023

Dakota did a fantastic job helping me select the ford maverick for custom order. He was very hands on and gave regular updates on the build! Highly recommend! More

by dr.johnnyshanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 24, 2023

Dakota is always very helpful and there to answer any questions I have! Highly recommend him to anyone looking for a new whip More

by Robertmendez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2023 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 15, 2023

We can’t say enough about this dealership and Sean. The experience was a perfect, 100 and the vehicle that we purchased was exactly as Sean described it. We drove five hours to get the vehicle and it w More

by steveferrer777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Mullikin
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Jul 17, 2023 -

Ford of Cookeville responded

Hello, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 11, 2023

Excellent salesman and sales manager. The dealership itself is immaculate, comfy and confidence inspiring. Great job all. More

by tom@zenfire.ws
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
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Jul 14, 2023 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 01, 2023

Lyle was great to work with on this purchase. He took the time to answer all of our questions and was patient as we worked through the deal. More

by terrells2790
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Jul 03, 2023 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 29, 2023

Love the New Ford Escape and Lyle was super and found exactly what I was looking for. More

by krydan2167
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz, Sean Mullikin
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Jul 03, 2023 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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