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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
August 06, 2023
Awesome thanks for the mustang. I really enjoyed doing business with you and for your help. I really enjoyed doing business with you and for your help. More
by elihitchcockclark
Employees Worked With
August 01, 2023
Lyle has been very good about communicating the status of our vehicle. He is very professional and very helpful. I would definitely recommend him to a friend who is looking for a vehicle, and I would defin our vehicle. He is very professional and very helpful. I would definitely recommend him to a friend who is looking for a vehicle, and I would definitely go back to him for future vehicle purchases. More
by terry.jodi
Employees Worked With
Lyle Heisz
August 01, 2023
Even though it took longer to get my van than normal, the people at my local Ford did their best to keep me informed of the process of making the it. Thanks for all the professionalism you did during this lo people at my local Ford did their best to keep me informed of the process of making the it. Thanks for all the professionalism you did during this long journey. More
by Shane Buck
Employees Worked With
Ronald Jagnandan / , Lyle Heisz
August 01, 2023
Dakota is one of the most diligent workers I’ve ever had the pleasure of working with. He will always go the extra mile to help ensure that you are always pleased with the details of the deal. the pleasure of working with. He will always go the extra mile to help ensure that you are always pleased with the details of the deal. More
by Colby Clayton
July 28, 2023
Great and easy process buying here! Dakota was so helpful through the whole process and made me feel right at home! Dakota was so helpful through the whole process and made me feel right at home! More
by ashdanielle08
July 28, 2023
I had a wonderful experience at Ford of Cookeville! Dakota was so helpful with answering all my questions and making the whole process quick and easy! Would 100% recommend working with him! Dakota was so helpful with answering all my questions and making the whole process quick and easy! Would 100% recommend working with him! More
by Lisa_S
July 28, 2023
Awesome service, great service department, fantastic sales department, 10 out of 10 would recommend. Dakota Baker is world class, I wouldn’t buy a truck from anywhere else sales department, 10 out of 10 would recommend. Dakota Baker is world class, I wouldn’t buy a truck from anywhere else More
by gabewarmuth199
Employees Worked With
July 28, 2023
Hands down the best experience we had purchasing our new Ford. Nathan was a blast to deal with very professional and easy to work with. Anyone looking to purchase a vehicle do yourself a favor and go speak Ford. Nathan was a blast to deal with very professional and easy to work with. Anyone looking to purchase a vehicle do yourself a favor and go speak with him. Thanks Nathan! More
by tireboy37
Employees Worked With
July 27, 2023
Nathan is magnificent! See Nathan only! He will make your Ford / Lincoln purchase easy and enjoyable. See Nathan only! He will make your Ford / Lincoln purchase easy and enjoyable. More
by Gatorbug200
Employees Worked With
July 25, 2023
Very clean and professional facilities. Dakota explained everything and walked me through the process flawlessly and was very knowledgeable about the truck, giving me even more excitement a Dakota explained everything and walked me through the process flawlessly and was very knowledgeable about the truck, giving me even more excitement and confidence in my purchase! More
by Jdavis73
Employees Worked With
