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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
March 15, 2025
Nate was great he made me feel great and comfortable while purchasing my new vehicle. He allowed me to stay calm and not get overwhelmed while purchasing my new vehicle. He allowed me to stay calm and not get overwhelmed More
by Tabitha Benson
Employees Worked With
March 15, 2025
Nate and Brent were very helpful! Thank you for making the process easy. Appreciate all of your help. Thank you for making the process easy. Appreciate all of your help. More
by jokershrineclown
March 14, 2025
I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and extremely disappointed in the service that has come after my purchase by Joe and ford More
by taunachaffin
March 13, 2025
They were very helpful in setting up a time for us to come look at the truck and made the purchase within our budget. come look at the truck and made the purchase within our budget. More
by jerackl796170
March 10, 2025
Both Paris and Braxton were exceptional salesmen, and I'm grateful to have had the opportunity to purchase a vehicle right for my needs. I will look to do business with Ford Lincoln of Cookeville again in th grateful to have had the opportunity to purchase a vehicle right for my needs. I will look to do business with Ford Lincoln of Cookeville again in the future and hope to do business with Paris again! More
by ashley.bennett3
March 08, 2025
The dealership, financing, and sale people were fantastic to work for especially Nathan, Joe, and Layne! All were extremely helpful and went above and beyond to get me exactly what I wanted to work for especially Nathan, Joe, and Layne! All were extremely helpful and went above and beyond to get me exactly what I wanted More
by Cowgirl.up
March 08, 2025
Nate was amazing to work with! Highly recommend him he is hardworking and knowledgeable! He went above and beyond for me while working with him and even after the deal closed to en Highly recommend him he is hardworking and knowledgeable! He went above and beyond for me while working with him and even after the deal closed to ensure I was happy with my purchase More
by Cowgirl.up
Employees Worked With
March 08, 2025
Nathan is very friendly and kind. It was a good experience when buying a new car It was a good experience when buying a new car More
by RJ
Employees Worked With
March 08, 2025
Nathan was amazing. I absolutely hate buying vehicles & he actually made this great! I would highly recommend!! I absolutely hate buying vehicles & he actually made this great! I would highly recommend!! More
by Vaytes
Employees Worked With
March 07, 2025
Nathan did a fantastic job and made the process as painless and expedient as possible painless and expedient as possible More
by rentech3022
Employees Worked With
