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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
January 03, 2024
This is the second vehicle we have bought from Lyle. He is the best. No high pressure just wants to find what you want and you be happy with your choice. Very personable and genuinely caring. Lyle He is the best. No high pressure just wants to find what you want and you be happy with your choice. Very personable and genuinely caring. Lyle listens. More
by thhobbs
Employees Worked With
Lyle Heisz
December 18, 2023
Best one around. It was my first car buying experience, Emily Dunham is one of the best, she got me rolling in my new car in no time. Best service team and profession It was my first car buying experience, Emily Dunham is one of the best, she got me rolling in my new car in no time. Best service team and professionals. I'd highly recommend them and go see Emily. More
by gboles00
Employees Worked With
Sean Mullikin, Dave Walker
December 11, 2023
I recently had the pleasure of working with Nathan Monroe, and I cannot express enough how satisfied I am with the service he provided during my car-buying experience. Nathan's commitment to ensuring Monroe, and I cannot express enough how satisfied I am with the service he provided during my car-buying experience. Nathan's commitment to ensuring a fair and transparent process truly set him apart. Nathan's dedication to his clients was evident from the beginning. He took the time to understand my needs and preferences, guiding me through various options with patience and expertise. His passion for the automotive industry shone through, making the entire process not only smooth but genuinely enjoyable. What impressed me the most was Nathan's fairness in all aspects. He was upfront about pricing, provided detailed information about the vehicles, and never pressured me into making a decision. Nathan's integrity and commitment to customer satisfaction have undoubtedly made him a standout car salesman. If you're in search of a dedicated, fair, and passionate car salesman who prioritizes your needs, Nathan Monroe is the ideal choice. I wholeheartedly recommend him for a stress-free and rewarding car-buying experience. More
by ethanallison92
Employees Worked With
December 09, 2023
I had the pleasure to work with Josh on the purchase of an 2022 F150 Platinum. I live in excess of 300 miles away from the dealership, however working with Josh it was as though I was local to Cookeville! an 2022 F150 Platinum. I live in excess of 300 miles away from the dealership, however working with Josh it was as though I was local to Cookeville! He is very knowledgeable and professional and will go the length to ensure that you are satisfied. Your second to none Josh…and I’ll be back for my next purchase!! More
by wllmgrdn
Employees Worked With
Josh Brown
December 09, 2023
Was very compassionate, personable, and professional. And I couldn't imagine doing business with anybody else. And I couldn't imagine doing business with anyone else and will for sure be back when I need And I couldn't imagine doing business with anybody else. And I couldn't imagine doing business with anyone else and will for sure be back when I need another vehicle. More
by Madi L
Employees Worked With
December 09, 2023
Was super professional, took care of us like family found us the best deal for what we was looking for couldnt ask for better service us the best deal for what we was looking for couldnt ask for better service More
by Adledbetter0000
Employees Worked With
