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Ford of Cookeville
Cookeville, TN
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,224 reviews
April 17, 2024
Super service great experience would highly reccomend them ery polite sales person made it a positive experience them ery polite sales person made it a positive experience More
by Guywise456
Employees Worked With
April 17, 2024
Great service, great sales rep. All around great experiences when going there for any type of service All around great experiences when going there for any type of service More
by rachellewatson2016
Employees Worked With
April 15, 2024
In all my years of purchasing cars, this was the most friendly, professional and easiest ever, THANK YOU DAKOTA!!! We are from Chicago and our son goes to Tennessee Tech, Dakota in Sales and Casey in S friendly, professional and easiest ever, THANK YOU DAKOTA!!! We are from Chicago and our son goes to Tennessee Tech, Dakota in Sales and Casey in Service...5 Stars!!! I hope to purchase any Ford we have in the future from Dakota and Ford of Cookeville because of how they have treated us. More
by cc
Employees Worked With
Other Employees :
Casey in Service, David in setting up service, Lisa in pickup/delivery
April 12, 2024
Wow! I have never been treated so well when buying a used car. We stopped to just look at a truck while on vacation (and pulling a camper) and left a coup I have never been treated so well when buying a used car. We stopped to just look at a truck while on vacation (and pulling a camper) and left a couple hours later with a new to us truck. They made sure we had the proper equipment to tow the camper without even asking. Very easy to work with and very knowledgeable about out of state transactions. More
by kwarrick
Employees Worked With
April 10, 2024
Love my Camaro and we love the great personal service. Dakota and Travis were awesome! Even Pancho treated us with tacos! Lincoln Ford has got it going on! Go check them out! You will be proud you did! Dakota and Travis were awesome! Even Pancho treated us with tacos! Lincoln Ford has got it going on! Go check them out! You will be proud you did! More
by pamelaproctor7666
Employees Worked With
April 10, 2024
Good people to work with help you out make sure everything's right with the vehicle and good dealership recommend them to anybody thanks for your help Ford Motor Company is the best everything's right with the vehicle and good dealership recommend them to anybody thanks for your help Ford Motor Company is the best More
by rogercannon1211
Employees Worked With
April 10, 2024
Will was attentive, helpful, and willing to go the extra mile to help us achieve our goal. He answered all of our questions with confidence and ease. He was extremely knowledgeable about the products and th mile to help us achieve our goal. He answered all of our questions with confidence and ease. He was extremely knowledgeable about the products and the what the dealership offers in terms of warranties. We had a wonderful experience with Will! More
by Emily Law
April 06, 2024
The dealership as a whole is made up of some great, honest people. My experience with Dave Walker was the easiest and most stress free process! Talking with him is like chatting with an old buddy! honest people. My experience with Dave Walker was the easiest and most stress free process! Talking with him is like chatting with an old buddy! More
by emmaglee
Employees Worked With
April 06, 2024
Jeremiah Ragsdale was so friendly and great to work with. He kept us informed throughout the trade in / purchase process and made sure all our questions were answered. Definitely recommend! He kept us informed throughout the trade in / purchase process and made sure all our questions were answered. Definitely recommend! More
by nikki.sherf
Employees Worked With
Jeremiah Ragsdale
