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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,224 reviews

April 27, 2024

Nathan Monroe was absolute the best! Highly Recommended! Friendly, professional, all around best person ever! He made this process easy and fast. No pressure at all! More

by Jc.palfreyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Thanks for the recommendation, and have an amazing day!

April 24, 2024

Nate was amazing and helped us through the entire process from ordering our truck to signing paperwork. We will definitely be back to see him for our next truck. More

by Will
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Ford of Cookeville responded

Hi Will, we're happy you found our staff to be helpful during your experience here at Ford of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2024

Nate went above and beyond helping us order our truck. With us being in California and coordinating on getting papers signed and getting the truck. Nate has kept us in the loop of everything involving our More

by SamanthaD
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 23, 2024

Joe Haden and Greg Jordan were very respectful and did sale at my pace. Wonderful More

by sassybird1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Ford of Cookeville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 22, 2024

Great experience. Got me exactly what I wanted and worked with me on the payment. Highly recommend Dakota! More

by lsjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 22, 2024

It was a pleasure doing business with Nathan monroe. Very pleasant personality, patiently answered all my questions. Very professional. More

by 1957foreveryoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin parrish
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Apr 25, 2024 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 22, 2024

Dakota was great to work with ! Was the easiest and quickest I’ve ever been in and out of a dealership to buy a car. More

by c-dawes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Apr 24, 2024 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 20, 2024

Everyone is always so freindly and asking if there anything they can help u with. More

by Lineman32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ford of Cookeville responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Jeremiah Ragsdale is the BEST car salesman I have ever worked with. I would recommend him to any and everyone. Everyone we worked with was so kind helpful. Wonderful experience all the way around!!! More

by harmonynoelstewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ford of Cookeville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Cookeville we are always striving to do better than your last visit.

April 20, 2024

Will was very friendly, helpful, and knowledgeable. Layne in financing was also very helpful and thorough. More

by Toddlynnlutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ford of Cookeville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Cookeville we are always striving to do better than your last visit.

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