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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,224 reviews

April 30, 2024

Great experience with Sean! Worked with us and was very patient and flexible. We are happy with our experience here. More

by Cnfarris42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Mullikin
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May 01, 2024 -

Ford of Cookeville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 30, 2024

Brent covered everything on our new truck. He did a great job and we thank him. More

by kreese17622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 30, 2024

Wasn’t planning on purchasing a new car, but had to due to an unfortunate accident. Had a great experience buying my new Lincoln! It was a team effort and we left more than happy with our new car! More

by rkclayton05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Ford of Cookeville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Cookeville! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

Nathan worked hard to find us the work truck we needed. He delivered it to our office with a smile. The closing was super easy & we are very satisfied with the customer service he provided. We will continu More

by amberwhitson21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 29, 2024

Nate did an amazing job, very charismatic and honest. The purchase was smooth and easy More

by Cnpervere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ford of Cookeville responded

Hi, thank you; we appreciate your feedback! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 29, 2024

At the current situation me and my wife where the made the buying experience as stress free as possible and was very patient and where about making sure we purchased the vehicle we wanted. More

by T.underwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Ford of Cookeville responded

Hi, thank you; we appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 29, 2024

I contacted Will Ray to help me hopefully find a truck. I gave him a few things that I really anted in the truck, and he nailed it and found the truck for me. I’ve been driving it for about 45 days now, an More

by 865mission
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Ford of Cookeville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2024

As a first time buyer, Will, and the whole team heples me to get what vehicle I wanted for as low a month and down that I needed. More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 27, 2024

Most seamless purchase experience of my life this is my 50th purchase several have been Fords More

by Donnsugar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Ford of Cookeville responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2024

The employees at this dealership not pushy and answered all my questions on my purchase of my vehicle. Highly recommend this place if your looking for a new ride. More

by corkymosley77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Ford of Cookeville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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