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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,207 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,207 reviews

March 08, 2025

Nathan is very friendly and kind. It was a good experience when buying a new car More

by RJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ford of Cookeville responded

Hello, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 08, 2025

Nathan was amazing. I absolutely hate buying vehicles & he actually made this great! I would highly recommend!! More

by Vaytes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Thanks for the recommendation, and have an amazing day!

March 07, 2025

Nathan did a fantastic job and made the process as painless and expedient as possible More

by rentech3022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 06, 2025

Great dealership easy to work with every time! Have been getting all service done there for a while now and they are always very friendly and fast getting me in an out! More

by Kswii21
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 04, 2025

Very helpful service answered all my questions clearly and to the best of his ability, Will Ray worked very hard to get me my best deal . I am extremely happy with my deal and service I was provided. I dr More

by cbrooklyn024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 28, 2025

Awesome job, great experience. I would work with Nathan Monroe again. I highly recommend. Great More

by jryno.smith.13.13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Ford of Cookeville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

Great experience at Ford Lincoln of Cookeville. Everyone was polite and helpful. Definitely recommend. Nathan Monroe was very amicable and positive. More

by amandaphillips291
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 27, 2025

Easy going straight forward and honest. Bought a really hard to find maverick. They brought it to me. Great experience More

by palmer4366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Ford of Cookeville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2025

Just had my 24 F250 in for an electrical issue. Dealt with Greg in the Service department. I had some hesitation as I had never dealt with this dealer before and I had bought my truck elsewhere. Th More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Feb 21, 2025 -

Ford of Cookeville responded

Hi Chuck, thank you for taking the time to leave a review for us at Ford Lincoln of Cookeville. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 15, 2025

Nathan was very helpful in our vehicle purchase, friendly and informative, I would recommend him to everyone! More

by Hsmiller22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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